1800flowers – Cashback, Rebates & Rewards

For Mother’s Day I ordered a box of goodies to be sent . It was said when it was ordered that it guaranteed would make it before Mother’s Day. FedEx showed it would be late so I immediately got on their website chat and asked for a refund and cancel the order. They tried to just refund the shipping and continue the order but I insisted i wasn’t interested and just wanted a refund since it was late. They respected my wishes and gave me the full refund. Because they were quick to help I give their customer service a lot of credit. I was satisfied. Just a warning to other customers , it seems that delivery dates are iffy with this company so keep an eye out. Otherwise they are ok

I am speechless with how amazing their service is, would give them a 10-star if I could. My partner is in UAE and this company made my surprise incredible even with the distance. Incredible products and customer service is just perfect. Would definitely use 1-800-flowers again and I highly recommend them.

Arrived on date expected! Secured packaging! I received exactly what I ordered ❤️ Strawberries was so delicious too!

I would have rated this one star except I finally got to talk to Christopher, the calmest guy on earth. This company should use him to teach the others to respect their clients. He was super easy to understand, and pulled me out of a rage from hanging on the line to finally get someone I could not even understand.

DON'T USE THIS COMPANY! I ordered flowers for my daughter's birthday ten days before her birthdate on Dec.14. They used my town in the US instead of her town in Italy as the delivery address for a floral arrangement that had not even been made up. They could offer only one delivery date - Dec. 22 which was by then eight days late. My daughter was going to be out of town so I asked for a date anytime in the first week in January which they said they couldn't not do. They offered a discount coupon for this company which is totally incompetent.