PetMeds – Cashback, Rebates & Rewards

We recently lost our pet who was on medication for Obsessive Compulsive Disorder. We had ordered medication for him and no longer needed it. I talked to the kindest people who expedited a return included getting our money returned.

great customer services. I switched my dog's prescription from Chewy to PetMeds. Chewy cancelled my order without notify me. They couldn't obtain the prescription from my Clinic. I called 3 times to them and one time to my clinic. Chewy's system couldn't update the clinic information which I was surprised. It's just so pleasant to talk to PetMeds customer service representatives! Keep up the good work!

I came back to shopping 1800PetMeds after a long hiatus after a previous dog passed away. Their prices are very competitive, and I had no issues with my order, although it did seem as if it took longer than I expected for the order to get fulfilled (but that could easily have been due to communication between them and the vet's office). I also enjoyed the surprise of seeing a very large dog biscuit in with the order, even if it's way too big for either of my dogs (and it seems as if the weight range on the medications could have suggested a smaller treat in the box).

I ordered my dogs Imterceptor heartworm meds 4//9 it was delivered on 4/12. They got in contact with my regular vet on 4/10 to confirm prescription. I'm happy with the price, prompt service & delivery. I received 2 boxes from Pet meds for the same price as 1 box at Banfield. Thank you 1800 Pet Med's & staff. You have a new satisfied customer.

Wow! It's like being back in the 90s! :) I mean, they do customer service! What's that all about? :) I have been ordering from them for years, but I didn't realize that I can actually have a complicated and quite unreasonable demand catered to with a smile (they worked with two of my vets, both of whom were being difficult, to get a prescription renewal for me. I was supposed to go see the vet first, but I didn't have to because Petmeds worked their magic). I just hope they don't raise their prices because I don't know how they can provide this kind of service for the lowest price on the market.

I only get flea & tick meds, along with heartworm meds, from 1800PetMeds occasionally for my dog. I've shopped with this company for several years and I rarely have issues with them. When I do have issues, it's usually from my vet's side denying the prescription request because they haven't seen my dog for awhile. This has happened twice and I've never been charged for my order until it's vet-approved. I really like the fact that they will call my vet for me to confirm the prescription request because I have bad phone anxiety. Their prices are also much better than the vet's office, along with some of their competitors. I always seem to find good coupons, which helps a lot too. So far, the only downside I have is that they leave stale dog biscuit treats in the box the prescriptions arrive in. Besides that, my experience has been pretty good with them. I will update this review in the future, if needed.

I always order meds my dog needs from here,they are great about keeping me updated on my orders and contacting vet when needed. Very fast shipping and they always put a treat in the box :)

My $300+ order was shipped to the wrong address (the website didn’t save the new address I had input at checkout) so I called expecting to have to put my hackles up to get it sent to the correct one. The rep I spoke with though was AMAZING! I just explained the situation and he said they’ll reship a new order to the correct address with overnight shipping. PLUS there’s no robot you have to deal with before talking to an actual person and the wait time before he answered was less than two minutes! Such a great experience; I highly recommend :)

Have used 1800PetMeds for years and always pleased with their service. Recently I had problems with my vet responding to their request for a prescription but 1800PedMeds continued to contact them and expedited my order at no additional cost, when they finally received the information from my vet.

After hitting several roadblocks with the processing of a prescription, customer service reps at 1800PetMeds helped resolve the matter and provided overnight shipping at no added cost. They were quite helpful. Thank you!