1Ink – Coupons, Promo Codes & Special Offers (2)

Exceptional and above and beyond fantastic Customer Service! I orderd ink for 2 separate Epson printers I have. 1ink called me simply to confirm there wasn't an error in the order. I really appreciated them reaching out to me and that, to me is amazing customer service. I would highly recommend 1ink.com to all my family and friends without a moments hesitation. I've been using them for years and NEVER had a problem. You can't go wrong, with 1ink.com.

I ordered 3 cartridges. 2 CL-211XL and 1 PG-210XL. Neither of the CL-211XL cartridges worked. I tried deep cleaning, aligning and still got horrible results. I threw them away and ordered from ComboInk like I should have from the start. 1INK.com responded by saying my review was fake. It is NOT! I emailed 1ink.com on January 31, 2024 to let them know I was having issues. They responded to give me troubleshooting instructions and then offered to send replacements. I had already disposed of the defective cartridges and told them to forget it. I WILL PROVIDE THE EMAIL TO TRUSTPILOT AND 1ink IF THEY STILL WANT TO CALL ME A LIAR!!!! PLEASE CORRECT YOUR RESPONSE. THE FACT YOU ARE MORE CONCERNED ABOUT AVOIDING RESPONSIBILITY AND MAKING ATTEMPTS TO FIX YOUR QUALITY PROBLEM, SPEAKS VOLUMES OF WHY YOUR PRODUCTS FAIL. TRY DOING SOME QUALITY AUDITS AND FIX YOUR ISSUES. YOU'RE OVERLY SENSITIVE AND CONCERNED ABOUT COMBOINK... THEY MUST BE EATING YOUR LUNCH. LET ME KNOW IF YOU WANT A COPY OF THE EMAILS EXCHANGED ON THIS TOPIC - OR YOU COULD JUST LOOK FOR MY EMAIL - GHANOLD@****.COM FIX THE ISSUE INSTEAD OF DENYING THE PROBLEM. I'M DONE RESPONDING. ORIGINALLY, I THOUGHT IT WAS JUST A QUALITY ISSUE THAT ONCE 1INK KNEW ABOUT IT, 1INK COULD TAKE STEPS TO FIX. BUT NOW REALIZE IT MUST BE A MORE SYSTEMATIC PROBLEM 1INK CAN'T OR WON'T FIX. IF TRUSTPILOT WANTS TO REMOVE MY REVIEW - SO BE IT - THAT SPEAKS TO TRUSTPILOT'S RELIABILTY AND I WILL NOT BOTHER PROVIDING REVIEWS TO TRUSTPILOT GOING FORWARD. BEST WISHES.

خیلیی ممنون از برنامتون

EDIT: I received my cartridge today. Thank you 1ink for helping to resolve this problem. I ordered a toner cartridge on June 3 with a deliver date of June 11. On June 11 I received a tracking email showing my package was delivered by UPS to the Minneapolis post office. As of today, June 17, it’s still at the post office. I called customer service and the response was the post office is busy. No offer of any type of support to get my toner delivered. Customer service rep sounded rude that I would even ask for help getting it delivered. This is the first time I have preferred from them and it will be the last. I don’t even want to think about what will happen if the cartridge is bad or doesn’t work.

My problem was resolved promptly - nothing negative to say about 1ink.com