AdvanceAutoParts – Cashback, Rebates & Rewards

First time in the Orange Store and was assisted by Jonathan. Couldn't have asked for a nicer more helpful guy. I needed a light bulb for a taillight. I needed a tool to take the housing off. They didn't have one for purchase so he went to my car and used one they had in the store to help. So nice of him. Store has a good inventory and a great employee

I brought my father’s 2001 Toyota 4Runner for a check up on the battery and alternator for the start up issues it was having. Kelvin in the service department jumped into action. He grabbed a diagnosing device and followed me to the parking lot. Kelvin was knowledgeable and thorough. He checked both items, showed me the good results of the battery and alternator tests and had me on my way in no time. Thank you, Kelvin. You were amazing, kind, and fast. You made my day! I’m thrilled that this store changed over from Pep Boys to Advanced Auto Parts. The morale and shop layout definitely give off a better vibe for great customer service. I will definitely be back. (Westchester, CA location)

New Castle Delaware Advance Auto Parts Manager Matt Flanigan unbelievable customer service. Replaced my battery for me in front of store in 15 minutes. Very Professional with excellent customer service skills.

received the best customer service today. This is third location I've been to this month for a battery problem. First store unable to honor warranty because I got at another location and they had no way to retrieve information. 2nd said battery fine, but I needed $500 alternator. I actually stopped at an auto zone to have battery checked and it was defective. Now to good part. Greg was already checking another vehicle when I pulled in. He quickly determined battery problem and said he would verify warranty. Information not on his local network and he checked central. Not available, so he called original location and after a couple of attempts he found the proper transaction. He quickly exchanged battery and installed it. Cudos to him This location is in Rome Ga

I was in a difficult situation with needing a part for my vehicle. I got very helpful assistance by a wonderful sales manager/agent Kiran Mtz. She was very pro-active, didn't quit and promptly got onto the phone to make sure that my past transactions were recognized, otherwise I would not be able to get the part that I needed and be stranded for a few days. My usual case with some auto-parts reps is that they don't have sensitively of our needs. In this case she went above and beyond and I would go shop there anytime. It's at 1158 E Saint Georges Ave Linden, NJ, 07036 (908) 925-4756

I found scratch marks on my vehicle and was trying to find something that would cover the marks. I asked Kenny to accompany me outside to my vehicle to get his advice. He let me know that what I was attempting would not work and he went back inside to get this Compound and personally applied it to the marks and they disappeared!!!! I was so excited, I hugged him!!!! I thought it would cost me a couple of hundreds to repair and it was only $13.99 in a bottle! The Ultimate Compound made my worries disappear like magic! Thanks Kenny at the Conway, SC store!!!! Great Job!!!!

I wanted to say how professional the staff at 6301 park Blvd, Pinellas park, FL, we're. I can't remember the Managers name, but she was exceptional. She Cross referenced an electrical part for me. I couldn't get any of the other auto suppliers to do this. I'll definitely go back, so I can deal with her. 👍

I was at your Manistee, Michigan, store for a battery issue. Steven offered me the best service available. His customer service skills are second to none. Please tell him that Mr. Ron really appreciated all he did to make sure that I could get back to Cincinnati without any problems with battery, alternator or starter.

I was traveling from fort Walton beach Florida.To lake city FL we're I live battery light comes on lights go out pull off I-10 I was at chipley Panama city exit stopped at shell station what to do everything was closed ask Google for auto parts store advance auto parts came up 1.2miles ordered alternator open at 8 Toby was there early check said it was ready brought it out and did More than expected great job thanks Toby hopefully no one else has that problem but if you are ever in the area in need of help he's Man

On Friday, December 3, 2021, I had the pleasure of visiting the Medina, Ohio store. The manager couldn't have been nicer and was accommodating to the point she actually put on my new wiper blades on my Ram 1500. My daughter admired her Christmas bow and she took it off her head and gave it to her. She is an asset to any store and I hope she is promoted soon. What a blessing! Merry Christmas.