Allianz Assistance – Cashback, Rebates & Rewards

Claimed for an event following the sad death of my lovely mum. The whole process was very straightforward only needing to explain our situation and provide a copy of the death certificate and invoice for the event. The money was refunded in to my account within a week of making my claim. I would recommend taking this insurance out.

Was very pleasantly surprised to receive a pay out after missing an event due to COVID. Always buy this insurance for event tickets for the peace of mind but the first time I had to claim I was expecting a battle to get my money back but surprisingly it was no hassle. The online form was very intimidating, requiring uploads for medical notes etc... but I just uploaded a photo of a positive lateral flow test for all the mandatory uploads and the claim was accepted.

I have worked with many assistance companies in my role as a US-Based flight nurse. A friend asked me to help with her travel medical issue. I was dreading calling, anticipating hours on hold. Quite the reverse, I got through almost immediately, explained the situation to "Trish" who was the Allianz rep. Trish was very understanding and actually conveyed a sense of concern. Trish quickly took the information and as promised called my friend and reassured her that Allianz would help her. I would have to say one of the best experiences with a travel assistance call center in many years !! Well done Allianz... Steve Williams, REVA

good experience

I write in an attempt this finds the kind gentleman I was speaking with last week. I wanted it known that he made what was an increadibly hard call to make for me, easy, straight forward and hd added the human touch, something that is rare these days. I was so impressed with his overall manner I have reccomended a friend to use Allianz insurance through their Lloyds account like I have. The chap I spoke with was Ross Johnson in the Customer service team. I hope this finds him well. Thank you from the bottom of my heart Ross. Calling into big organisations isn't easy. You were so easy to speak with and so knowledgeable regarding my health conditions. I will be calling again and asking for you. Thank you for my medical upgrade and for making me feel at ease during our call. Many thanks again. 10/10. Outstanding service. Trevor.