Bebe – Cashback, Rebates & Rewards

Months have passed since I made my purchase. It never arrived. The customer service was poor and long-winded (over months). I received a partial refund (just over a 3rd of what I paid) - I don't know why this was the case. I never received any explanation as to why and many of my questions and answers were ignored. I continued to be told my request was sent "higher up", with no response. Plus customers should be aware (I believe) the the product is shipped by a "drop-shipping" method meaning it is coming from China, not America/wherever the company is based-this means it can take much longer for the delivery to arrive AND when there was no delivery, BebeAmoreCo wouldn't help but directed me to the delivery company. I had a very bad experience. I still haven't received a full refund and they still haven't answer my questions. P.s. the first emails from a customer service agent will seem very polite but late you will learn that it's very much copy and paste and questions will be ignored. I told them I would give a negative review, and still nothing, so here I am.

I ordered a dress for my daughter’s graduation ahead of time and is been 14 days and I haven’t recieved it. I called 5x and customer service is unknowledge of the situation. He said he was emailing the warehouse for the status and they will replied to me and they never did. When I email customer service thru their page , the email sent to me was nasty like if the same person who I spoke to responded , telling me that I reached out various of time and the situation. That they will reach out to me. Next minutes, I recieved an email of a tracking number. This tracking number shows the location of the warehouse and it never moved for the last 4 days. I called usps, and they said , the tracking number was created but they supposedly to call in when to pick up the item. I called Bebe to canceled the order because one of the item was final sale with no refund, and they said they couldn’t cancelled because it was already shipped. My daughters graduation is tomorrow , the dress tracking number shows at the same location, and now I have to go shopping for another dress. These people don’t care about any situation, I had to call my creditors to file a dispute and they are taking care of it. What a disappointment with this company and customer service are very unprofessional.

Fast shipping, love your service

Покупал здесь жене топ платья на осень, очень стильные и качество оправдывает стоимость. Сидят хорошо

Jeg er helt vild med Bebe's tøj! Da jeg bestilte første gang fra Bebe havde jeg selvfølgelig mine bekymringer om kvalitet, det er ikke nemt at vide når man bestille noget over nettet! Men jeg blev glædeligt overrasket da jeg modtog tøjet: kvaliteten er rigtig god! Og så er designet bare fantastisk :). Leveringstiden var som forventelig når man bestiller fra USA. Dog er leveringen MEGET dyr, desværre. Det er vel selvfølgelig hvad man kan forvente fra USA, men jeg synes nu prisen er en anelse mere pebret end hvad jeg ellers har været ude for. Men det er det værd, for som jeg skrev, er tøjet bare perfekt!