Bentgo – Cashback, Rebates & Rewards

I live in Brazil, I arrived in Puerto Rico on February 15 and I'm returning to Brazil today, February 19, due to the date of purchase and the delivery time indicated on the website, I believed that the order would arrive on time, but unfortunately there was a delay on the part of the carrier, so much so that the last update of the tracking was on February 08, so I ask you to check the possibility of reimbursing me due to the delay, I will not be able to return the item since my flight is today, February 19 at 17:45. I bought my product on 31 January iI want my money back

Great products, but do not buy on their website - try Costco or Target. I got my money back, luckily, but would rather have not spent the last few weeks constantly following up on shipping status, emailing customer service, and using makeshift lunch boxes for my kids while waiting for Bentgo. Expected delivery time 3w from order date, not a Mom-friendly experience.

Have yet to get the product as they have been backed up for weeks and we ordered weeks before school started. Called customer service after not getting the product within 10 business days, as site stated, and customer service rep was cold, unapologetic and only offered a refund for the inconvenience and 30 percent off the next order. Next order? Why would we order agin from a company that not only does not keep its word but also failed to communicate any shipping delay and then employs poor customer service. I can only imagine the reliability of the product if the company is run this poorly! Will not order again.

Took longer to ship than advertised. I ended up ordering the exact same products on Amazon and got them in 2 days because we needed them for school. No online return feature and they deduct for return shipping. You are better off buying from the Bentgo Amazon store. Bento box is really cute, size of the lunch bag doesn't really fit the box but we use the extra space to pack snacks. My child thinks its cute and we like the shoulder strap a lot. All in all we love the product, but would not order from the website again.