Boohoo – Cashback, Rebates & Rewards

When my order came missing one shoe, Beth, my online chat adviser, quickly resent a new pair on next day delivery in time for a wedding I am attending at the weekend. No fuss, no long waiting times, excellent customer service. Thanks Beth!

Had an issue with an order being faulty and used online chat to speak to someone about a retrun. She was amazing and sent me a replacmeent with next day delivery! Beth P - Great to deal with! :)

Placed an order on next day delivery. Received the order but one item was incorrect. Messaged Boohoo who straight away sent me the correct item on next day delivery. Thank you to April SD who sorted the issue.

Needed help with faulty item and Jayne y was fantastic at helping me at a very smooth resolution.wish it was more like this with other companies.so thankyou miss Jayne y x

I placed 1 order which would arrive in 2 batches. One arrived just fine, but the second parcel went missing. Abul and Misael were very helpful. I waited a fee days if my parcel could be found again, but it was lost after all. Abul refunded my items with no trouble. Such a shame that the order went missing but the customer service was great!