Cricket Wireless – Cashback, Rebates & Rewards

It was a good experience when I travel to the US, good service, good signal pretty much everywhere. I hope they got 5G to get the international calls in the future, if they do, it doesnt seems like it. Recommended for rest!

Jesus Zuniga at the 38th street store in Tacoma was wonderful! I received the best package for me without any hassle. He was professional and personable. He set everything up for me, which I really needed. Great customer service!

I went in on a Sunday Great service from Omar on Grant! He explained everything and was very thorough. Best Cricket service I've had! Go see OMAR!!!

Liz who works at the Cricket store in Ocean Springs, MS, is always very helpful and remains professional at all times. Liz always goes above and beyond to make sure her customers receive the best service possible, Thank you Liz

Quickly got issues resolved.

My complaint is I love it but you need way better more towers . Spotty in mountain areas if I broke down I’d be screwed.. not necessarily going into the mountains like road trip we’re there mountain areas and phone towers are horrible I’d love it better if you worked on that .

Never had an issue in the last 6 years with them (since 2016). Originally had my phone under AT&T when I got my phone and decided to save money and port my number to Cricket. At the time, I was using a Samsung S8 and eventually upgraded to the Motorola One 5G Ace due to them saying that my phone doesn't support VoLTE via automated text and that to upgrade before the February 2022 shutdown date. This persisted until the third text in December 2021. My new phone also doesn't support 5G natively but I found that my data switches between 5G and 4G LTE while using, which was pretty cool. However, this will be based on your location. At the time of having 5G, I was at home. But at work, I am only getting 4G LTE/LTE+ depending how congested the network is at any given time. However, I'm docking a star due to Cricket not honoring the hotspot feature on cheaper plan. My previous phone with the current plan allowed mobile hotspot, even with the $35 10 GB data plan. However, this new phone doesn't as it told me I have to set up the account even though I previously had it working as a hotspot on older phone. Even with the $50 unlimited plan, hotspot isn't available and I even tried the $55 plan for a month to test. In all, not a deal breaker though but I wanted something as a backup in case my internet goes out.

Although I haven't been with Cricket long enough yet to rate coverage, I must say Damien took HOURS to set up, switch carrier, and qualify me for the ACP program on 3-24-2023. He was outstanding! A Great customer service representative for the Cricket store on 54th St. in Grand Rapids MI.

Cell phones are necessities. Cricket provides quality services and their prices are competitive. I'm a long-time customer and I've witnessed firsthand how they've grown as a company. My first cell phone was a Nokia device with Cricket 20 years ago. Thank you Cricket for the affordable prices that have allowed me to stay connected.

what made my experience SUPER AWESOME at cricket was Ms. SHONNIE M in the Halsey store in PTL. She was polite , professional and focused. Ultimately, for the first time in my life my service recieving the cell phone was simple and EXTREMELY fast! UNBELIVEABLE!!!! two thumbs up!!