Elegant Furniture – Cashback, Rebates & Rewards

No communication about delivery. Item turned up and it said it was still being processed. The one light that I ordered said what bulb to use but not the size.

I was a little concerned when I read some of the reviews after placing my order. But I emailed the Company for a delivery date and they emailed me back the same day. I did chase them 1 more time and then got a link to book my delivery day. Received the piece of furniture in 8 days after placing the order with no problems whatsoever. A little bit of feedback for the company would be to maybe keep Customers a bit more informed regarding expected delivery dates for their products to avoid worry and confusion.The delivery driver was very friendly and helpful.

Absolutely terrible customer service and a thoroughly disreputable company. They have taken our money, not provided the item paid for, said that they will issue a refund but no refund has been forth-coming. Payment made on 19/01, still waiting for a refund.

I was worried after placing my order as I then read a few negative reviews - however I need not have worried, because my experience has been very positive -timely competent responses when I queried my order and delivery and efficient delivery service. love the product too. So, all in all very good service from start to finish - and very competitive price when comparing price of same product with other suppliers.

Wow, I must say I am very impressed. I found this site by accident. I was looking for a Rose Gold bed and they had it for £250 less than other sites. I thought is this real? What's the catch? Anyway, I took a chance and ordered it. I am not going to lie, I was a little skeptical as the price to me was too good to be true, so I called them, got no answer, panicked, Surprisingly I got a call back from someone called Adam who reassured me the price was real and advised that the bed had already despatched. That was yesterday. It came today. It was ordered on Wednesday, and today is Friday. I have not put it together yet, but I feel confident if there are any issues they will sort them out. I am really happy with the service and they have some lovely things on their website which I am going to explore further now. Thanks, Elegant Furniture UK.