Everything But Water – Cashback, Rebates & Rewards

The worst customer service expletive. Swim suit of $200 fell apart after one wear. They said that product is simply very delicate and it is my fault. They said to be more careful and that’s it. Don’t buy from them! They don’t stand behind their products.

Ordered a suit while in the store. When it arrived it had no tags and was ripped in several places. It wasn’t new. At first, they didn’t want to refund my money and only wanted to give me a credit. Ultimately they did refund but it was a poor experience. Bought the same suit from the manufacturer.

I purchased a bag, after one year, the bag started bubbling. Obviously the fabric is defective. The store itself was polite. However the 800 costumer service was very disappointing. They informed me that despite the defective textile they would not be able to provide me with any assistance. Basically I’m sh¡! outa luck. And it’s nothing that I did. If I had shopped at any other high end store they would have replaced or even store credit.

I bought a nice $160 bikini at the store, And after only ONE SINGLE use, i had issues with the bottoms. I went back to the store and talked to the manager who also were the one selling me the bikini. She agreed with me and that they should be exchanged, but customer service refuse to exchange the bottoms, or give me a refund. They say its my own fault. I am speachless! DONT ever buy anything there.

I tried to place a larger order multiple times without any luck. I received different error messages upon check out. I called the 800 number and it went to a voicemail and also sent 2 emails, one to the web alias and one to the customer service alias with no response. I see why they would have such a low rating already.