Expedia SG – Cashback, Rebates & Rewards

I made a reservation in Belgium on my Expedia app for a hotel in Thailand. Now my creditcard was charged on Singapore Dollars. I could cancel the booking (because I choose another date) without any costs, but at the end I was credited nearly 85€ less. I do not understand why I was changed in Singapore Dollars when making a booking on the Belgain app. It seems that the 85€ are credit card charges. They are not refunded even with a "hassle free cancellation"

Horrible, Horrible! I got basically robbed! The staff of Expedia lack of knowledge cost me extra fees on my bookings. they just like to blame airlines but basic, very basic knowledge they don't have, which cost me so much! Stay away from Expedia!

Their booking could not be changed online even though it was advertised as being flexible and able to change online. They gave me numbers to contact them that were invalid. I contacted one of the numbers, which was an outsourced team in Philippines and they said their system is broken. Then they referred me to another Expedia number, which was again invalid.

I have booked with Expedia many times over the years, but they did show their true colors during the covid19 crises - that are obviously still going on. I had a booking for April 30, 2020, for a hotel in Phuket. When travel was stopped I asked for a refund. Then ended up calling them three times to ask when the credit will arrive. It never happened. Today, one year on I got in touch with them to see where they are at. They told me that I never made the cancellation and I will not get any credit whatsoever. Their customer service is absolutely crap and I will never book with them again!

Please don't book anything through this company you ave a 0% chance of getting a refund even if it's not your fault.Please book direct to avoid this terrible company.