Great Wolf Lodge – Cashback, Rebates & Rewards

I went to the Great Wolf Lodge in Maryland that just opened up. Surprisingly it wasn’t designed like a normal GWF with that homey warm cabin feel. If that’s what your looking for you will be disappointed here. The food service is terrible. Specifically I went to Dunkin Donuts and Pizza place. It’s obvious GWF did not spend time training their food service staff. The Dunkin’ Donuts people just throw a bunch of donuts on a bag which I never seen any Dunkin Donuts do. The water park is surprisingly smaller. There is no Buffett service for food. Luckily it’s central enough there is plenty of other places outside of GWF to eat.

Great Wolf Lodge Mason Ohio Communication and follow through from management is dismal. Departments are void of standard operating procedure training, safety training, and basic OSHA awareness. Food and Beverage department is leaderless, pack-members are not exactly team players, and the food is both mediocre and overpriced. Equipment, food and beverage machines, floors, furniture, lighting, even the ruddy clock tower show are all in states of disrepair and neglect. Job security is an illusion and taking initiative or doing the right thing can be grounds for termination. The brand charges Disney World Mickey Mouse prices, but instead delivers fast food results delivered by a person wearing a paper rat mask.

pricey and busy at least some of the time I was there wasnt the best experience

Most uncomfortable couch in the world to try to sit on to relax or watch TV. TV positioning is such that you cannot see from both beds, had to watch from foot of bed and reposition dresser TV is mounted to to enable viewing. Paid for breakfast plan for four people for 3 days, they give you 1 coupon for four people per day, that is surrendered upon use, so you have to all eat together. Coffee maker is crap, one of those single cup joints with the recycled plastic tray. If you actually drink coffee bring your own coffee maker. Rooms are much more narrow than they appear on the website and I could not get logged into guest wifi. Tried restarting computer & opening a browser window but never got a prompt to accept terms. Could be my firewall and security but the people were polite here, bed was comfy, clean.

We really like To visit the Colorado locationAs a whole family we have a very great experience although it may be quite expensive our kids have always had great times from small kids to think we’d be coming to Colorado location since they opened up in 2017 we visit to Texas grapevine location also