JTV – Cashback, Rebates & Rewards

I have to defend JTV pronto! I’m reading negative reviews and they seem a bit unfair. One is due to too much talking (really?), another is due to a broken piece after TWO YEARS of use (that’s not JTV’s fault), one more is due to dented sterling silver (that’s on you), lastly is due to an issue, but it was RESOLVED! People, what happens after JTV mails you the piece is on you, not them. If they help remedy the problem, that’s a good thing. I’ve been a customer since 2012 with no complaints. Most of my purchases have been costume that’s held up wonderfully. You have to be careful and if something breaks take it to a local jeweler. All purchases come in a medium sized plastic bag and their customer service is extremely helpful. Hopefully, I’ve defended you guys well - Robert, Tommy(Gems), Mark(Pearls), Scott(Gems), Jennifer, Mandy, Lissa, Misty and Nikki. #GirlfriendFridayNight #SparkleLikeYouMeanIt #JewelryLove

I would have given 5 stars but I did have one negative experience with them that I won't go into as it was resolved. They have excellent jewelry at great prices. JTV also has a really great return policy. I buy Pearls and Moissanite from them because they have the best prices.

I've been shopping here for over 20 years. The only issue I've had is the sizing of rings. Some run small. I've not had any issues returning something. I almost always qualify for free shipping. If you buy more than one of any number, you only pay shipping for 1. Their customer service has been thorough, helpful, professional and polite. They are located in Knoxville and I can understand what they say. It appears that their employees go through training. I watch some hosts more than others. There are one or two I prefer to not listen to but they are all professional and mature, at least while on air.

This company is on the trustworthy list! I've been shopping with them oh, maybe 20 years now? I'm old and forget stuff anymore! Hahaha! Anyways, during all these years I've only had to send an item back twice. Once because I didn't like it, and once because it had been damaged. Best quality and best prices for jewelry. Fast delivery and well packaged.

I have ordered lots of jewelry from JTV.com and it has always been a positive experience. Shipping is fast and reasonable, sometimes even free! It is very easy to return items & receive a refund, simply send them back in the original package. They will also repair for free items if they arrive damaged and you don't want to return or exchange it. Their prices are fantastic, I will never buy jewelry from a department store or jeweler again since I can find similar items at a fraction of the cost.