JustMySize.com – Cashback, Rebates & Rewards

Hello, bought two packages of briefs size 11 On 12/7/22. Put on a new pair and they are very tight. I'm in a wheelchair and can stand for several minutes with shaky balance. When pulling up the panties I almost flipped over that's how hard I had to pu jll to get them up. I also recently lost 24 lbs. So it's not a weight issue. Please get them properly sized. Thank you,

Very disappointed. I purchased 2 different bras from just my size. I’ve ordered before and the new bras are not close to the sizing on the previous ones. Not true to size. One too big, one too small, both the same size. And I have to pay the $7 shipping to return. Will not order from there again.

I have read reviews, but gave it a try any way. And no issues at all, received everything in a really good time frame. And everything fit like I wanted.

There is NO COVID 19 disclaimer on the site and says they process order when received. Well it took a week to ship and NINE days after shipping to receive. Order came from NC to AL. Initially customer service asked me " don't you know there's a pandemic was going on so of course they were delayed." I said yes, and I'd specifically checked the site before ordering. I asked why no notice of that... no answer. Once it shipped, it bounced around NC for 4 days, then in GA for 4 more days. Contacted DHL they said contact JMS as it might be lost, JMS says have to contact DHL. It took nearly an hour to get a CS the first time and over 30 minutes the 2nd time. They show chat on the website but nobody every comes on. Quality is abysmal compared to a few years ago. 2 out of 4 garments are wearable. No return labels or instructions for returning so I will eat the loss rather than try to deal with them again. Never never never will I order from them again!

I placed an order for three bras on May 31, 2020. Today is July 13, 2020 and I have only received ONE of the THREE bras I ordered and paid for. They certainly didn't have any problem taking my money!! Customer service is nonexistent! I will be telling everyone I know to spread the word to NOT to do business with Justmysize!! I can't even find an avenue to get my money back for the two bras I haven't received. An email explanation/apology would have been nice but now I just wait and write a letter to the Better Business Bureau.

I received a response to my order stating they had cancelled due to billing issue. I just used this card several times and I know there is no card issue. They asked me to call their customer service line which I did and super long waiting time. Not worth it. I'll have to place my order elsewhere.

I placed an order more than 2 weeks ago and still haven't received it. There is NO way to contact customer service! Their phone has a constant busy signal and there's no email or chat available. And you can't cancel your order beyond a 30 min window! So now they will inevitably charge my card whenever the finally get around to shipping my order and all I can do is hope I don't forget about this purchase so I don't get charged OD fees when or if they finally do ship my order!

I've ordered from this company a couple of times. The last time, one of the items did not ship. After 2 emails and a call, I tried to cancel the remaining item. The service rep couldn't help me, but said that a supervisor would call back. Not. A fourth call and the rep I spoke with assured me that my order was cancelled. A week and a half later, I get a shipping notice that my order has shipped. Horrible customer service!

I placed an order 7-2-18 and have received the wrong order and called and they sent out the correct items! NO! They sent me out the same thing still incorrect! I would not purchase anything from Just My Size at this point. I just finished trying to fit every item back into the second order bag and will return it tomorrow. DON'T WASTE YOUR TIME THEY CANNOT FILL ORDERS CORRECTLY AND YOU HAVE THE RUNNING AROUND TO RETURN IN.

Sizes seem to change with the seasons. A few months ago I ordered a different size bra from my usual size (band next size larger). After a few months of wearing it once or twice a week, I decided to place an order for the new size. It fit perfectly and was very comfortable. I just received my order of six new bras, and every bra's cup size is HUGE (one size larger), compared to the original of the same size. They're all going back to JMS. Very Disappointed.