Kidrobot – Cashback, Rebates & Rewards

Do NOT order from this company. I ordered 115.00 worth of stuff back in September of 2023 and never received my order. I emailed them back once and got a reply of its because they were "pre orders". Now it's been 7 months later and still nothing. Emailed them stating I wanted a refund. Amd never heard back.

Wish I had read these reviews before ordering from KidRobot. The company is a joke. I placed an order in October for something supposedly shipping in Q4. We're in April now with still no idea when/if it's going to come. I emailed them to cancel and refund the order. They said "no". I'm going to dispute through my credit card. If you're months past when you were to receive your order, do a chargeback/dispute with your credit card provider ASAP. The window on being able to do that closes eventually.

Terrible company to deal with. Will not respond to emails. Terrible customer service. I am having the same issue as many of the previous complaints already posted. My situation has now been going on for over five months now! Do not buy from them. They do not care about their customers!!!

Thieves! I paid for an original Cartman and received a cheap knockoff, at first i thought i have been ripped off by DHL because product had a Kidrobot barcode sticker, but the plush had no sewn label and the buttons of the jacket were in the wrong side, not even in line, and when i checked with them they tried to fool me telling it was a variation. Hope they go bankrupt soon, shady and fraudulent “company”.

Company took my money for expedited shipping said the package would arrive before Christmas then never even bothered to ship it until after Christmas. Charged me 30$ to expedite it and gave me invalid shipping tracking numbers to cover it up. Terrible company terrible service.