MSC Direct – Cashback, Rebates & Rewards

Started receiving your ads in my inbox on the new Outlook. I didn't ask to receive these. I don't know who you're buying customer information from, or who you're paying to advertise via surreptitious means, but please stop 🤷‍♂️

I placed an order for Mitutoyo calipers on their web store hoping to get it by Christmas for a present. After 2 weeks, several emails and calls they cancelled the order without explanation and notification. Still have no idea what was the problem, but I didn't get the paid product on time. They just stole my time.

We sold MSCDirect a product in February 2023. After the run arround of needing to add us as a vendor then no payment. We found out that the Accounts Payable is a third party service. This cost our company $1,285.00. Do not sell to MSCdirect.

I contacted them on 11-22-2021 looking for a quote and was told I'd have it within one to two business days. Today is almost over, 11-26-2021 and I haven't heard a peep from them. The company has gotten worse in the customer service department. Years ago, they were very good, and efficient. It's a shame when what I would call almost iconic companies fail.

I needed two products MSC Direct had. Ther website said it would be delivered on a Friday which was perfect as the job was for a Saturday. Needless to say it did not ship until FRIDAY! Their excuse? Covid. Thanks MSC had I known I would have bought this locally. No more MSC for me