Naturalizer – Coupons, Promo Codes & Special Offers (85)

One of the worst brand to purchase from online! I received a wrong size of the shoes (international purchase) also paying for the borders tax. Until now, all ok… When I had to return the shoes it was a nightmare, I open 5/6 online tickets online to ask for a Return Marchandize Authorisation (RMA) form. Nobody replied for 2 weeks. I had to do over 8 international calls to the US(there is no direct email address) which costed me a fortune! There was an error on the system which unabled the all different customer support peooke to generating me with an international label. The last two customer support ladies were able to escalate, and the last one understood that there was a glitch on borderfree service, which they use to ship abroad. I had to ship with a month and a half delay! To become an e-commerce, naturalizer should invest in IT and customer support! I lost 2/3 of the money to return the product, plus shipping costs and phone calls! Unfortunately, I will never purchase online!

I have worn Naturalizer for years — basic, boring, old lady looking, inexpensive work shoes. The new lines they carry are fashionista worthy, while still offering a broad range of sizes and comfy footbeds. I recently purchased a retro loafer with a chunky sole that updates the look and gives a cushioned ride. I also purchased sporty wedge sandals with good arch support and a cute pair of lug soled ankle boots. I liked them all so well, I was disappointed that additional colors were no longer available in my size. Their brightly colored platform sandals were sold out before I had a chance. Grab 'em while they're hot.

I bought a pair of bronze or Gold Naturalizer sandals mid 2016, whilst on holiday in Dubai (they came in three colours) and they are still going strong. I am trying to locate the same style but can’t, so assume they stopped making it (heartbroken about that one). Or they only sell certainly styles in certain countries, I don’t know. A huge shame as they are the softest most comfortable sandals I have ever purchased. They have endured some very rough treatment, been places a sandal really shouldn’t go, salt water (forgot reef shoes on holiday in Hawaii, so donned my sandals while snorkelling on the reef), hot water (wore them in a few hotel showers more times than I can count, to protect against unfriendly bacteria!!!). Now, with this kind of man handling you would expect the straps to be coming away from the sole, well not these shoes. Have wear on the sole near the heel and ball of my foot, not surprising given the heavy use over the last seven years (they are my only pair of sandals). My ‘Jesus sandals’ as my daughter liked to call them (she borrowed them for a year). The colour has held fast on the upper part of the sandal, the four straps extending from each side of the sandal top have no loose stitching and the velcro that fastens the strap around my heel is still holding fast, even the pattern etched on the instep is still there. If I could find them online I would definitely purchase again.

Their shoes are comfortable and more affordable than I thought. Packaged so well too.

they always have great customer service and their collection (especially their shoes) are always super comfortable and trendy.