Nespresso IT – Cashback, Rebates & Rewards

Worst coffee maker ever! It’s so temperamental! I hate it….that’s what I wrote after first getting our machine up and running….turns out, our machine was not working! They sent us a new one that has worked flawlessly! So happy!!

Ik bestel al meer dan 2 jaar koffiecapsules van Nespresso via hun website en soms ook de koekjes of accessoires. Deze zijn telkens de volgende dag geleverd via DPD, met duidelijke track & trace (tot op het uur correct). De bezorger van DPD neemt mijn gebruikte aluminium capsules mooi terug mee via het gratis groene recyclagezakje dat je kan bijbestellen. Top service! Ik heb nog nooit iets moeten retouren dus daar kan ik me niet over uitspreken.

Hi , i would like to give her an excellent review ,Isabella took time with me on the phone and solve the problem very fast ( got my new machine 2 days later) thanks so much ,will buy again for a long time !

I bought the machine for my son as a gift - after hunting one down locally. Its the Vertuo Next - that is for the "tech savvy" coffee lovers. He had an issue starting it up (one of the manuals was missing from the box) - and Tech Support walked him thru it. Although I bought it brand new from a big chain store, it was also missing several pods (which I blame the store for, not Nespresso) and the $10 off coupon. I spoke to a woman on the phone who gave me two great options to replace the pods - and noted my son's account in case he has further issues with the machine, just in case it was a return that the store put back on the shelf. The coffee is really good - and they've been so nice on the phone that I'll be buying a machine for myself directly from Nespresso (although probably not one of the "tech savvy ones."

Had an issue with my Veutro machine that just broke: the guy in the phone instantly sent me a new one that arrived the next day - and said to dispose the old one. Great at clearing up general queries and they are fast! When most companies would go through a slow exchange or repair process and 4 weeks later say it’s your fault.

Ik drink al een twintigtal jaar enkel Nespresso. Elke dag enkele koffies. Ik was altijd tevreden over de service en nog meer tevreden over de super lekkere koffies. Ik heb meer dan dertig kopjes uit de Pixie-collectie en ze zijn allemaal nog in perfecte staat. Ik was ze wel met de hand af, niet in de vaatwas. Ook m’n andere Nespresso-artikelen, zoals de melkopschuimer, zijn van heel goeie kwaliteit.

Première commande passée le vendredi et annulée le mardi d'après, la machine n'étant pas en stock. Le service client Twitter a été ensuite très réactif et a créé une deuxième commande le mercredi sur les mêmes produits. La seconde commande a été préparée et envoyée dans la même journée. La machine et les capsules ont été reçus le vendredi en parfait état.

Broken very expensive Latissimo machine - they said they sent a replacement machine. It never arrived. 3 weeks later and 6 phone calls to the company , I was told that they never sent it. I had to wait on hold to get approved for a refund and let's see if it happens within the 7 days they promised. OUCH. UPDATE: After lots of back and forth , they sent me a new and more expensve machine gratis. Very happy now.

I like the machines and coffee used to be better! Monthly plans are a good and convenient option!

I’m very happy with my order it took two days to arrive everything seems good the only thing I didn’t like is that I didn’t receive a delivered email. But over all great experience.