ROAMAN'S – Cashback, Rebates & Rewards

I have been ordering from them since 2006...back then I placed an order with American people and my orders were always perfect...now I have sent back several capris that didn't fit right and they were not capris because they came down to my ankles...plus they have all foreigners working there now...this company sucks anymore...im gonna find another company to order from as this company has went to the dogs...their clothing sucks!!

I bought from them quite often 15-20 years ago. At that time, their clothes were of decent quality and customer service was decent. I recently placed an order for 5 tops, the quality of fabric, sewing, and construction was awful as was the customer service.

Agree with most of these shoppers. They send out catalogs with 50% off then try to charge you full price I wanted a couple of their bras the full price was slashed out and the half price was plainly stated in red yet when I went online and clicked on order per catalog put in the catalog number and my item numbers the price remained full I won't pay over 50.00 for a bra and then another 10 for shipping they rob with shipping no other place I order from charges such ridiculous shipping when I chat online all they can offer is to call them..if I wanted to order by phone I would have these people obviously don't need my business ill stick with my tried and trues romans can keep their products

I placed two orders last July. I didn’t receive any of the orders. I started calling in August 2022., to let them know I didn’t get the orders. I have been a customer in good standing for at least 16 years. The agent said she would remove the charges ( I had to give her the order number). On my next billing statement the charges were still there. Month after month I called, only speaking to supervisors. Each month they would assure me they would handle it, they didn’t. I tried calling the bank (Comenity) they said they couldn’t help with the orders, only the receiving of the monthly payments. As I was talking to the supervisors on a monthly basis I would pay on the accounts anyway. Recently they told me I have not made a payment since March. I contacted my bank I had them send me a payment record of the payments I sent to Roamans. $100 payments $40 payments, etc. for the months they said I didn’t make any payments. I even asked to be assigned one person to work with me to get these charges removed, they couldn’t do that. These people want money they don’t deserve. You would think after having a customer for 16 years they would remove the charge without any hassle, and on one account I reordered the same clothes I didn’t get in the missing package. Bunch of unprofessional thieves. I want my name cleared. If this affects my credit, I am going to sue them into the ground. Maybe I can get a class action lawsuit, I can’t be the only one they are cheating.

My Mother ordered lots of clothes from Roaman's since I was a little kid some 50+ years ago, so I felt like I could safely do the same. I was right! They sell clothes that actually FIT, unlike other places. I have never had a problem with the quality or an item not being as described. There has been only ONE mistake in over 15 years (wrong size) and they promptly sent the correct size, exchanging with the wrong one, and it was easy. Roman's is a sister store to Lane Bryant, FullBeauty, Woman Within, and Brylane Home ( for home goods like sheets, curtains, comforters, kitchen ware, etc. The thing i love about them being related it that I can use any of my cards from one store to buy from any other. For example, I can pay for and order at FullBeauty with my Roman's card, or any card from any of the other sister sites. I like the convenience of shopping there just a little too much. My UPS guy and I have gotten to know each other pretty well because he is here 3 or 4 times a week! If you haven't shopped there in awhile because Roamans seems like its just too "old lady" for your taste, go back and try again. They have tons of newer, fresher prints and solids that will definitely perk up your closet. As you can tell, I am very pleased with Roman's and all of the sister stores except Lane Bryant ( too pricey, bad selection, pants never fit. Long enough is too narrow, and wide enough is too short, so who wants to pay top dollar for That?) Overall, you can feel safe ordering from them. Their word is good and so are their clothes. Finally, an online group of stores you can trust! And don't forget the rewards! I have gotten many $10.00-$20.00 off just for using my store card to pay!