Shark Clean – Cashback, Rebates & Rewards

So I placed an order of Shark Ninja upright vacuum with the code(STRATOS130) mentioned on their website, and got really a good discount. After two days I got an email about my order cancellation, mentioning that there was technical glitch about the code. Ugh.. and for this they gave me a discount code for 10% off to compensate. Customer service asked me to place the order with same code (STRATOS130) but this time with less discount(lol are you kidding me). Andthe extra discount code of 10% will not work with STRATOS130. My goodness, are you guys running scam or something. First You will have customer order the product and later you will cancel it based on your convenience and how come SharkNinja can change the discount % whenever and whatever you want even after publishing it. I asked Customer service that "what is the guarantee that this time you guys will not cancel STRATOS130 discount code and reduce the percentage # haha ). Anyway just wanted to share my experience if it helps anyone.

Ridiculously high shipping charges for a couple of vacuum filters that weigh very little. You'd think they were shipping these things from halfway around the world, but no, they come from a domestic warehouse. Ripoff.

Fast and efficient customer service They resolved ny problem as soon as possible. I would always purchase a shark vacuum as the customer service is always on point!

I ordered a Shark vacuum cleaner from amazon a few years ago and after the problem occurred with the item, I chatted with amazon.co.uk a few days ago for this purpose, and they directed me to the customer service of Shark UK. I talked with them on the phone, and at first they said I should expect an email from them about this issue. After a few days they sent an email stating that "As the vacuum does not reside within the UK region, we are unable to support unit's outside this area". When I ordered this product from amazon, I sent an email and asked the customer service of Shark whether warranty covers my country I live in. And they said 'yes it covers'. If they had said 'no' I would not have bought the product and would have canceled my order. And now they say the warranty doesn't cover your country. How is that possible now? They should have told me before this information. Instead they said 'yes, it covers' at that time. And now they said I should contact their international branch for support with this issue. I sent an email to the international branch, however their email didn't work at first. And later the international branch of Shark sent me an email directing me again to the same place which is the Shark UK branch. For me this was a very bad experience with Shark unfortunately.