SharperImage – Cashback, Rebates & Rewards

I made a mistake on my order and ordered a pillow case when I intended to order the pillow. I ordered 2 other items as well. The 2 items arrived and no pillow. I contacted customer service and they assured me the packages arrived. I took a picture of the packages (I had not opened them as they were the right shape and size of the items they were supposed to contain). And sent them. I called to follow up and was told they would resend the pillow. The next day I got an email informing me that it was actually my mistake (they were so nice they didn’t call it that!) but so that I was not inconvenienced, I could keep the pillowcase at no charge as a gift and they would refund 110% of the charge to apply to a reorder of the pillow. I called to go over this and the csr applied the discount and gave me free shipping on the pillow so it would arrive in time for the birthday. They went above and beyond offering the right solution when we thought it was their error and then when it was discovered it was mine the did even more! Would highly recommend this team!

It was truly a surprise when I received the power cord for my husband’s smartphone photo printer which I purchased from Sharper Image. After our puppy chewed through the power chord, I called customer service and a very friendly and helpful representative assisted me with my dilemma. I just needed another power chord for the printer. I was willing to pay for it but I wasn’t sure if they sold separate parts for their products. I received the power chord with no charge. I’ll definitely continue buying products from Sharper Image. Now that’s great customer service.

My recent purchase is the portable scanner.. this was perfect to get photo copies of family pictures. It's a great size. It does not do 8x10s but I guess I have my full size scanner for such tasks. The scanner was easy to use. transferring the.JPGs to my PC was simple. I love the Technology I find at Sharper Image.

The people at Sharper Image are GREAT. I had a problem with my order and they corrected it immediately. They were so sweet and very helpful. They answered my questions and guided my through everything. The whole deal couldn’t have gone through any easier! And their products are wonderful. I wish I could get them all!

Good updates during the pandemic crunch and it was delivered as notified!