Sian Marie – Cashback, Rebates & Rewards

My sister ordered a t-shirt in April and returned it L, they told her she was going to get refunded with a gift voucher but she has yet to get the voucher and now they are not responding to her emails, I sent one on her behalf never got a response, she has also messaged privately but nothing

Really bad customer service!! I have never written a review before but it has taken far too long now for anyone to make contact with me via other social media. On 27/04 I received an email saying I was getting a refund of £21 to a gift card when the T-shirt I returned was £28. I paid part gift card and part card. The gift card was for my sister was I ordered bits for her via that and that other stuff for me on the card. I still have not received this refund and do know where this refund has gone to as it has not come into my bank or a gift card. I sent a follow up email about this on 27/04, 29/04, 04/05 and again 12/05 and have had no replies. On 16/05 I sent an instagram message as no one was getting back to me and still no reply!! I don’t know where to take this further now and have truly been disappointed by the customer service from this company. My order number is 9782 IF anyone from the customer service department reads this.

Fantastic Product, Fantastic customer service and fantastic service. Thankyou

Unique, high quality swimwear and jumper. Whenever I wear my swimming costume, I get lots of compliments about how pretty and unique it is. Love it! Also my jumper from sianmarie is one of my absolute faves. It's so comfortable, I wear it all year round despite it being a Christmas jumper.

Beautiful beach and swim wear. So we’ll made and different! All items arrived quickly. Will definitely use again.