Snuz – Cashback, Rebates & Rewards

Friendly staff and prompt reponses to messages. Thanks again for your help.

Really pleased with both the product and customer service. We bought a Snuzcot 3.5 years ago for our first child, who has used it as a cot and a bed but now out grown it and pass it onto our newest arrival. Not only is it still going strong but I had lost some of the screws to turn it back into a bed and they sent me the replacements in a matter of days. Really pleased and am sure it will last another 3+ years.

I recently purchased a Snuzpod 4 and it came with a faulty screw. I emailed the Customer services team at Snuz and they got back to me straight away confirming the issue and advising on how they could fix it for me. They sent out a replacement screw immediately. I spoke with Holly from the team and she was great in her communication, providing fast and clear responses to my emails which really helped to resolve the issue quickly. I would highly recommend Snuz and their Customer service team, and will continue to be a customer in future.

Great Service and support. Just Perfect. Thank you very much, Demi!

I can’t fault the customer service offered by Snuz especially Holly. From my first call explaining the minor issue I had with a courier delivery and the damage that was caused and missing part, Holly ensured that a replacement product would be sent and arranged a new courier to collect the damaged product. Being able to speak to someone who was so kind and showed empathy to my knowing I’m currently 35 weeks pregnant she took care of everything straight away. In fact my replacement product was here less than 24hrs later! Thank you HOLLY! A fantastic asset to Snuz!