Tile – Cashback, Rebates & Rewards

Ordered from the site on March 19th. After a couple weeks, I contacted them via chat and was told the address was wrong (even though correct in the confirmation). Reorded and 10 days later, no order. Chat said the items were out of stock. Why wasn't I notified 10 days ago? I ordered the items for a trip and there is no way I'll get them on time. What a horrible customer experience.

Paid for premium then AFTER buying got message to say it doesn't work in Ireland... Requested refund and was denied although this is clearly missold. Reporting theft to bank

Tile is now making Tile Mate trackers which have non-replaceable batteries and they hide this information as much as possible. They even have the nerve to insult their customers' intelligence by claiming this is a "design trade-off" when it's clearly a conscious decision to maximise profits at the expense of generating e-waste. They have no respect for the environment and no respect for their customers, so they don't deserve our money.

This is the worst customer support company I have ever delt with.... I wish I could give this company a zero rating.

I'm tile was lost outside home. It has been 7 days and I still don't get any notification about it. I cannot even get a refund.