Trotters Childrenswear – Cashback, Rebates & Rewards

Adorable collections, Great quality

edited review: CS got in touch with me today to make it right. Really appteciate the effort. Thank you. –-----‐---------------- I never had cause to rate this company bad before. I love there items. But this recent order, there were a couple of issues. 1. They sent the wrong size I ordered. 2. I bought the next size up on a dress I wanted my daughter to wear to an event the first weekend of December. When she tried on the dress, the neckline was so narrow it was choking her if I button it up. I went to their website but somewhere there was an issue with contacting them. Contacted their IG and they gave me the CS email. Reached out. They said they need pictures. Sent pictures. Been a week. Nothing. And they have not even addressed the wrong size/item sent. To return an item, they will have you pay for shipping from the US to the UK. If this was a “change your mind” issue, that would be fine. But these are their issues. They need to address it.

Have ordered a few times from Trotters, the clothing/shoes have always been really beautiful and fabulous quality. The reason I have marked down a star is the international shipping charge is €20 which is quite a lot and quite often it works out cheaper for me to order from Next Ireland despite the fact they charge more for the brand. The charge has doubled since BREXIT despite children’s clothing being exempt from VAT.

Great customer service! Very nice staff members who always go out of their way to provide the best shopping experience.

Bought adult shoes. Great service and lovely items. Only reason they didn’t get 5 stars is that it’s a little tantalising and misleading to show certain styles and colours as available in grown up sizes and they’re NOT in the largest size. Took 2 emails for them to admit they weren’t ever available in certain colour ways and the size I needed (as by their own admission they come up small), although it appeared so online