Wrangler – Cashback, Rebates & Rewards

Ordered 7 pairs of shorts. They sent one pair and stated they sent all 7. Recieved a small sealed bag that at most could hold 3 pair of shorts. I called customer service and they basically told me I had to wait 7 days for an investigation into FedEx. I told them that this is not a FedEx issue. FedEx delivered the sealed package they sent. Unhappy I tried to chat with the company on messenger, they basically told me the items I bought are out of stock. So instead of listing out of stock on the website, they figured, hey lets send what we have, say we sent all of it and hope the customer does not notice 6 missing items.

I wouldn't buy from Wrangler.com. I ordered an item and when I received it the item was defective. They apparently have no quality control to look for defects in items being shipped. Then, to make matters worse, they said they would send the replacement item but when I checked voice mail, the representative had called back and said they weren't going to send the item and that I would have to go online and redo the order. Unfortunately, they don't give you the credit until they receive the return. So, best solution is to not buy from them on-line and find a local merchant if you want their merchandise.

They have held my refund for over two weeks. They have recently informed me they CANCELED my refund because I submitted a dispute through PayPal. How insane/unethical is that? This is fraud, plain and simple. I am warning everyone off of ordering from Wrangler. They are thieves.

trag ich nun im sechsten Jahrzehnt ...

Placed an order with this company on the 16th of February. The parcel was shipped the following day and arrived at the U.S.A. hub on the 21st of February. Will comment on the quality and if the correct order has been received when it arrives in Panama.