Track Asendia UK Packages & Parcels

Tracking reference: 3XO3-V0KG-3E32-K My parcel was sent via Asendia in end of november 2022. After a lot of emails they declared my parcel lost via email 20th of january of this year. However I paid my taxes for this parcel, which was then lost, via Asendia. I have since then tried getting in contact multiple times via email and not gotten a respond via my refund of taxes(not refund of parcel which is already handled). If I check my tracking information it says it is still in transit even though I have received confirmation it is lost. Still waiting for my refund for my taxes almost 3 months later. Without them answering me.(whole process has taken over 4 months and still ongoing).

My name is David Eade from Eade & Sons Ltd, we have been with Asendia (Formely wnDirect) for 10 years now. The service they provide for small and large businesses is a chance to get orders from the UK into Europe and Rest of the world for seriously cheap prices, we have experienced problems with them but they fix them and the staff are exceptional. Without them we couldn't have survived in business for as long as we have and we look forward to continue using them for the forseeable future. If you are looking to join Asendia and you have seen all the negative feedbacks I would be happy to do a facetime with any new customers to show them the service we get. 01613362595 is my contact.

NE REPONDENT PAS ! AUCUNE NOUVELLE DE MON COLIS DEPUIS 15jours PORTER TOUS PLAINTE CONTRE CETTE SOCIÉTÉ FRAUDULEUSE ET TOUTES LES PLATFORMES QUI UTILISENT CE TRANSPORTEUR!

I'm getting emails from you...allegedly...saying my parcel from Asendia is out for delivery, then another saying it's left at the delivery address!!! I think these mails are a scam and refuse to open the link as I don't have anything outstanding. If I did, it would show my "delivery address" in the email.

I'd like to take the opportunity to provide some positive feedback regarding CEO Simon Batt and thank Asendia for their support with my delivery. I was amazed when the CEO personally dealt with my query. They were able to take ownership and responsibility rather than "passing the buck". I was treated as an individual and they were able to empathise every step of the way. They provided exceptional customer service and showed great integrity by their honoured agreement to keep me updated and expedite my delivery at the agreed time/date. Such acts of kindness may go unrecognised due to the current situation. I am grateful for all Simin's efforts and have faith in Asendia to provide a first class delivery service, even in these unprecedented times.