Track One World Express Packages & Parcels

Had an empty parcel saying it contained a plastic accessory for 12 quid which I obviously didn't order! They had name address and number, clearly a scam of some kind but it's a new one to me!

Today I received a small package invoice shoes £24.99 inside a pair of plastic kids glasses. Didn't order this don't know where it has come from with my mobile number. Need to report this

I highly recommend OneWorld logistics for all of your shipping needs. Their team is professional and efficient, and they always go above and beyond to ensure that my shipments are delivered on time and in perfect condition. The online tracking system is easy to use and gives me real-time updates on the status of my packages. I have never had any issues with lost or damaged shipments. Overall, OneWorld provides excellent customer service and I will continue to use them for all of my logistics needs.

After several emails and 2 phone calls at last my parcel is on its way. However there is still no explanation regarding it being shown as delivered when it was back at hayes.

This review is on ONE WORLD EXPRESS. After ordering my sons' sneakers online with AMAZON, who by the way completely screwed up the address details by leaving off the house number, (at least this was what the initial courier, IPARCEL relayed) therefore, the courier, I-PARCEL, claimed item could not be delivered. I called I-PARCEL, and they were quick to hand off the problem to ONE WORLD EXPRESS. I called and maybe was waiting on the line for someone to sort it out and within a few minutes, I was transferred to YASMIN ELIAS, who happens to be a customer service manager. Let me say this, ONE WORLD EXPRESS, you have made a fine choice in making her a manager! The buck passing literally stopped with her! She is amazingly proficient and expediate in rectifying these cluster messes. Although I was upset that I had to pay £10 for it to be re-delivered, her assistance with an immediate email with instructions, then thereafter, SEVERAL other emails informing on next steps. She even put the delivery for next day service! She has made this whole fiasco a happy ending. Next time shipping to me ftom anywhere, I will certainly be looking into the companies that she is associated with because if everyone is as efficient as she is, then, am sure it turn out well!! HUGE THANK YOU YASMIN ELIAS!! Too many bad reviews out there to miss oportunities to write a good one!! JOSEFINA - LEEDS- UNITED KINGDOM