AAA Tracking Order Status

My driver was Herman. I told him wrong address to bring the car,he was very nice and pleasant the whole trip.he was also a very good driver.Thankyou Herman

Francisco picked up my Smart Mercedes and was great. Out address in Westford isn't recognized by GPS but he got here, hooked up my car, took it to the dealership and was going to give my key to the service department. Really nice guy.

I am soo grateful to have AAA . The tow truck driver arrived quickly and was a very nice man , I appreciated his kindness and helpfulness. AAAService: AAA Technician 33-Christopher D.

HAT 🎩 OFF 4 RICHARD ( AAA Road assistant!! He is what we calling in Hospitality ” Moments of Truth“ I am so glad to have AAA road assistance membership. I was broke down in Holyoke Massachusetts by route 5 north. I call AAA and couldn’t give them the exactly directions where I was because the internet wasn’t good in that area. I was waiting and this gentleman driver for AAA was going to provide a road service to another customer and he stopped to ask me if I was needing help. He told me he was going to help the other customers and after he was going to help me. He was so creative and knowledgeable about mini coopers vehicle that he started my car and make it runs to be able to bring the vehicle to my place safely. He saved AAA to use a Towing truck and he save me to take an Uber. He was caring, professional and caring. I was panicking and he said: Don’t worry we are going to get you out of here not matter what. He also asked me if it was okay to cancel the towing truck of if I still need it. I believe he did 3 jobs at the same time! what a great guy. I was waiting like an hour in the dark for the first road service I requested. My phone died and not battery in my car. Thank God sent me this Angel! He got my car running and followed me to my place making sure I was okay! I suggest to AAA to bring this experience to your company meetings and congratulate him! Give him a deserved raise $$ . Because employees like him makes AAA a company of 5 diamonds 💎 💎💎💎💎 I didn’t tip him because I didn’t have any $$ with me. I just want to give him a good review as a token for his anticipatory costumer service experience. This one of my best memorable experiences with AAA Again, thank you Richard!!

tire blowout on concession trailer,Houston south 59 @8:00pm some problem in getting location right with dispatcher-terrible set up - able to talk to tow driver on his way-was there in 30 min even with all the traffic-changed out tire and on my way in less than 30 min. I was dumbfounded on how everything went so smoothly cudos to aaa-texas and the driver. felt very safe amongst all the crazy drivers on houston freeways The tow driver knew what to do and went to doing his job