Alo Moves Tracking Order Status

I love some instructors and classes. But, the app crashes frequently it’s insane as hell. After my first year subscription discounted, they renewed automatically whilst the setting never indicated when/how much.. I promise I asked their customer service 5 times but I got no answer on when it’s renewal date and how much. In the first year they didnt charge vat but in the second year they charged including tax without a notice. The general customer service and communication was too poor. Even navigating how to cancel is not simple. It’s just an app ready to take your money without returning any notice or communication. Bye alo, i’ll move to glo!

What other customers say it’s inaccurate. They refunded my purchase after I mistakenly forgot to cancel the yearly subscription.

I've been with Alo Moves before they bought out Cody. My annual subscription was $99 without warning it went up to $199 by automatic renewal. I prefer the older teachers the newer ones are really annoying advertising Alo products mid class. Time to find another app.

I personally love this app. A wide variety of workouts to suit every level, intensity and time frame. The instructors are generally very good and the quality of workouts great. The meditation and all the well-being elements are also great. I do find it a bit expensive. But also recognize it’s a lot cheaper than a gym and there’s hundreds of new videos every month. I do think that they need to improve the filtering options (hands free, or wrist friendly workout, or postpartum recovery etc) but I expect that will come in time as they continue to improve the app.

I am loving this app the third year now! Ashley's classes are just divine. With 199USD for the annual subscription it is a bit pricy but totally worth it.