Applian Technologies Tracking Order Status

I got an email that said "Save 75% and buy NetOptimizer for just $9.95" so I went into that, but by the time the addons were added and I picked a slightly higher option they wanted to bill me over AUD $100, and that's after I'd declined a further $27 or so USD (would've been around another AUD $50) for extra special offers that were tacked on without me asking. So no thanks. I'm in Australia. If they're going to advertise here they should tell me the price is not in Aussie dollars and NOT wait til it gets to the fine print in the checkout. If they're going to advertise something for ten bucks, the price at the checkout shouldn't be more than that unless I add it on myself, not them (I'm aware this is common practice but it really really grates with me). In the end I was able to get the thing for the advertised USD $9.95 which worked out at AUD $16.69 today, by deselecting everythink. But then I was billed by a mob called "Webminds"... not Applian (which again I know is kind of common practice but it still grates when the seller is not the biller - I have no reason to trust a third party and wasn't asked if I wanted to trust them before my details were sent there, but it's probably buried in the fine print somewhere, sigh!). Further, the "free" Free Shields Up ebook link in the confirmation email was so free it decided not to come to me. Clicking on the download link in the confirmation email got me to a Webminds web page that said: "This page doesn't seem to exist. It looks like the link pointing here was faulty. Maybe try searching?" As for the settings (I haven't activated it yet) the Metered Connections setting in the Advanced Mode has checkboxes for 3G and 4G but there's no entry for 5G. When I click on the Optimize button for an individual option in the advanced mode, I get a popup that tells me "Only manual adjustments of the first two options allowed in Trial mode". Hey I'm only clicking ONE option, and that's the top one "Internet connection speed". So even the trial appears to be broken. And the thing doesn't tell me what the current settings are before it offers to change it to something else and it doesn't tell me what it wants to change it to either, or so it seems. So it seems you have to "trust" them that they do "something", right? Really, I'd like to know WHAT they're doing to my computer before they go ahead and do it. Maybe this special isn't so special? At this time I don't think I'll bother activating it. I'll just uninstall it. But that's just me. If you wanna try for yourself, good luck to you. I'm not saying it doesn't work. I'm just saying that it's not for me.

I have owned many versions of Applian Technologies versions of Replay Video editions over the years, but I have never been able to get any of their Screen Capture in Background modes to work. I keep hoping that a newer version will work and have updated several times. When I try to capture from Netflix, Disney and or an other servers, it. will not capture. I currently have the version Replay Video Capture 10 installed. I have marked the video screen, I have tried background mode and all the recommended settings and nothing captures. I am finally fed up with their lack of service and their arrogant attitude. I'm now 73, retired and would like to be able to use this software. Today I tried the program again, it checks my license and says everything is OK but nothing captures. I have reached out to Applian numerous times over the past years and have never received any help or reply that I have seen for this problem. But yet I get every sales pitch they send out in my email without any problems. I've search the net etc. and their own suggestions, but nothing, I have tried, has every fixed the problem. Today I sent them another request and their reply: Applian Technologies Customer Service Tue 12/7/2021 12:09 PM Hi Doug, I answered this in a different ticket so I will close this one. Please respond on the other ticket if further assistance is required. ​Best Regards, ​Cheryl Wester The company doesn't care about their customers and just closed my request for help. As I stated, I have no knowledge of any other Ticket or any replies from them. I would strongly suggest that any perspective future buyers be very wary of this company. Based on my experience over the last 10 years, I would not deal with them.