Canon Tracking Order Status

If you fancy starting a nice collection of case numbers and promises of call-backs that never happen, then Canon customer support is for you 👌 My camera came back damaged after a repair (scuffed casing, looked like it had been dropped). Despite flagging it up (and adding to my burgeoning collection of case numbers and promises), I'm still yet to receive a response. I'll say the call agents have always sounded very pleasant and professional, but goodness me, they don't half sound fed-up. I'm up to about nine or ten promises of a call back from the beginning of the repair process to now (it's a collection I'm quite proud of actually ☺️), but I'm yet to receive a single one. I would expect much, much better from a company like Canon.

Crap scan app!!! Can’t find anything there! Stupid model pixma 475. Had to do same work again and again. No button to cancel the previous action. If press “delete”, in stead of one picture - deleted all scanned! What a nightmare this scan!

I had to call Canon's techinical advice number as I could not get my printer to work, after the installation of a new router. I could not have asked for better service from the engineer I spoke to (in Greece, but with perfect English). He was patient, resourceful, knowledgeable and solved my problem - even though it took over an hour. First class Canon - I really appreciate the help I had.

I'm from Singapore. A while back I had my printer have some problem. I wrote in to Canon SG's email. and they immediately offered some solution. They asked for my date of purchase or warranty, I told them I had lost it. They were very kind to still extend service to me and backdate the warranty to a reasonable time and start the warranty period from there. Then almost half a year later, someone actually called me again to check if my printer was working well and all. Excellent service.

Difficult to find devices- no proper instructions and the Canon website did not even recognise the product-the download driver was also problematic- this is not the first time I have had issues with Canon