CATHERINES Tracking Order Status

Good price on bras.

Lane Bryant, you are truly a winner for years and years I have been looking for for brief panties that cover me and that have the material I like and I could not find them. I mean I bought all kinds of panties and they were nothing like I wanted until I finally tried you. I’m writing you to thank you thank you from the bottom of my heart for making full brief panties that cover me. I am grateful to the core of my being. 10 STARS!!

The bras were a lot smaller than stated. I did not have a returns lable either.

Today around 7:00 PM, I visited the Lane Bryant in the Arlington Highlands, TX shopping center. Since they were in the middle of a clearance sale, the store was quite busy. I selected half a dozen items and headed toward the dressing room area. An LB associate greeted me, introduced herself as April and led me to a dressing room. I decided to buy a jumpsuit and three blouses. When I arrived at the checkout, there were two associates manning the register. Each one had a customer. When one of them was free, I approached her. She said she was going to restock and left me standing there. The other associate continued with her existing customer. Just as I was getting irritated at being left high-and-dry by the associate, April came forward from the front of the store and offered to check me out. She was pleasant, interested in my choices and extremely professional. This particular store is not known to have pleasant staff. April was a clear exception. She restored my good mood with her graciousness. She deserves a promotion!!

As a “big” girl I’ve patronized Lane Bryant for a long time. However, I’m done. I always thought the prices were ridiculously high, but somehow I let it go. This week I visited because I had a real need—lost luggage. Every single thing was outrageously overpriced. Every pair of pants was $79. A regular, thin, black t-shirt for casual wear was $29.95. I went to the dollar store in the city where I stayed and bought a similar shirt for $5. Needless to say, I haven’t worn anything I purchased from LB and will be returning it all for purchases at other retailers that are more reasonable. I could see if the styles were more contemporary or the material was of a better quality. It is not. Lane Bryant is the perfect example of taking advantage of a population that has been exploited for profit in the business sector and a prime example of “just because you can doesn’t mean you should.” Frankly, I’m disappointed and disgusted. They need to rethink their business model. They could make much more with a better model.