CheapTickets Tracking Order Status

I have been using cheaptickets.com for ten years and I am very satisfied with their service. I have booked flights to various destinations around the world and I have always found the best deals and options on their website. They also have l a helpful customer support team that can assist you with any changes or issues you may encounter. I highly recommend Cheaptickets to anyone who is looking for a reliable and convenient way to travel.

Good customer service

Thank you 😊 Kachit( hopefully I didn’t misspell his name) @ Cheaptickets.com for the best customers service . This is not first time they solved & helped my problems. Highly recommend it .5 star ⭐️

They honored my travel credits despite being over 1 year old. Very happy with their service.

These guys used to be great. Today I had the worst experience and I will not be using cheaptickets ever again to book anything. I had been trying all day to book a flight to see an elderly relative who has gotten sick and needs me to be there. The cheaptickets website has redirected me all day. I have had to verify that I am human about 20 times sometimes in circles several times in a row. The website froze at least twice today at the very point where I was to finalize the booking and would not let me book. Then when I would check back later the price was higher. That is a bit fishy. It also would constantly revert me to some default date instead of the dates that I entered for the trip and I would fix it over and over. Finally, I signed on to the site incognito today and booked what I thought was my flight, well as soon as I booked the itinerary showed me booking a round trip for the same date and it was their default date not the dates I selected for the 100th time today. Augh, never again. What is even more irritating is that I immediately contacted customer service via their chat and tried to have the charges halted. Granted, the rep did immediately cancel the trip and submit to reverse the charges. However, it is going to be 3-5 business days for the charges to reverse and that means scrambling for more emergency money to make the trip. I am extremely irritated with their website and, frankly, there should be at least a few minutes grace period on the charges before they submit them. I contacted them immediately after the booking. My credit card shows that all the charges are pending reversal, so they did submit them. I'll give them 2 stars just for at least being honest, but the website, come on guys, you can do better than that!! and taking 3-5 days to reimburse, that's pathetic. This is 2022, that can be processed faster.