Forzieri Tracking Order Status

I recently viewed a Alviero Martini bag on Forzieri website. I have over 15 various map bags and the one I saw was perfect and was reduced to an amazing price. I rec’d yesterday and am delighted. One suggestion pay for shipping at $7.95 for quicker delivery. Forzieri great site for great buys.

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Order: 9077706 So far only two stars due to the long ship time. I placed an order 10/25/22. I phoned to find out when it would ship and was told 10/31. Received a tracking number and will update this review when I receive my package. Contacting customer service was easy. Eva was very helpful. Hopefully I can add more stars. Update November 4. Received my boots. Beautiful. Exactly as described. Beautiful package. And, the best price I found through much searching. FedEx was horrible but that is no fault of Forzieri. Will definitely buy here again!!

An unpleasant and expensive experience. I ordered cufflinks on 8/9 for my own wedding on 8/21. The website said 2-9 days shipping plus processing time, so I knew it might be tight. On 8/17 they still had not shipped and I had not heard anything, so I reached out to see what the status was. I was then told that they were back ordered and could not be shipped until mid-September. I was obviously disappointed, and left with little time to procure an alternative. This should have been communicated proactively and much sooner. Regardless, they offered to cancel my order, and I asked them to do so via email. A month later on 9/13 I received a notification that my order had shipped. According to Forzieri: "Unfortunately, we never received a confirmation from the billing department and your order was shipped out although we had requested the cancellation for your order." At this point I had no use for the cufflinks, so I requested that they pay the return shipping since they had sent out the order in error, but they refused. When I went to FedEx to return them at my own cost, I was told that the shipping would be nearly as expensive as the cufflinks themselves. So I am stuck with them and the cost is sunk. I'm giving them 2 stars because I did receive the product and it meets expectations. I don't think the company is deceptive, just poorly run. Given the lack of communication, internal mixup, and refusal to compensate for their own mistake, I would not use Forzieri again or recommend them to anyone.

I am VERY pleased with my purchase. The bag I ordered was the LE PARMENTIER Atlanta Top Handle Satchel Bag and it is absolutely beautiful! It arrived 2 days earlier than expected and the it was obvious that great care was taken with the packaging of my order. Thank you Ivan!!