FOX Tracking Order Status

I ordered a pair of shorts for my boyfriend's birthday present, but I accidentally ordered the wrong ones. I tried to change the order the next day but it was too late. Returned the shorts, and ordered the right pair of shorts. Got a refund the day Fox received the shorts, and the right shorts arrived today. It all worked out, and my boyfriend loves his new shorts.😃

Ordered from the Fox website. The package was lost by DPD. After contacting customer service (and receiving response within 48h), a new package was sent express delivery and received the next day. Truly remarkable customer service, I can only recommend.

Ik had wat artikelen besteld bij deze site en kreeg alleen een bestelbevestiging. Daarna hoorde ik niks meer. Na 2x mailen nog geen bericht. Daarna nog een keer gebeld en er bleek iets niet in de haak met mijn betaling. Nog een week gewacht en toen via Google het telefoonnummer van van Roel Knops van Fox head Nederland gevonden. Hem gebeld en binnen 2 uur was alles geregeld. Echt super door hem en daarna door Fox geholpen. Moest het even opnieuw bestellen en geld van 1e bestelling stond dag later weer op m'n rekening. Dus Roel Knops heel erg bedankt.

I've got a jersey that didn't meet my expectations. Alexis from Fox quickly fixed it for me and sent me a new one. Arranged within a day! Great service

Outstanding customer service from this company at what must have been their busiest time! Ordered two items for my son for Christmas (MBT gloves & jersey), had to return both items twice as I'd ordered incorrect sizes each time, Peter & Maurizio could not have been more helpful over email & sent me correct sizes by express post which arrived in Ireland (from Nethlands) the following day, thus avoid any delays in Santa Claus gifts! Very impressed. Highly recommend👌