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Herman Miller Rating

TrustScore 4.8 out of 54.8Reviews 8787

Last Herman Miller Reviews from Trustpilot

Mika Wiksman
I have bougt Embody and Aeron both way…

I have bougt Embody and Aeron both way over 1000e and both were damaged when i got them. Chairs are good just wish i get them like new ones. Very dissapointed.

George N
Very good value for money

Price is what you pay, value is what you get. Very good value for money.

Cristian C
20 Days have passed since I ordered an…

20 Days have passed since I ordered an HM Embody x Logitech and still has not arrived Paid $1400 for this chair and I thought it will be fast since HM is a reputable brand (that's not for me anymore) I don't recommend buying HM

Martin L
In the UK there is a showroom in…

In the UK there is a showroom in Holborn that you can go to in order to try before you buy these expensive chairs, you get a dedicated person to explain how to work the chairs and which might suit your needs. Delivery for the chair was fast and the whole thing arrived assembled - the courier took the box away as the website said he would. I can see there are some complaints with customer service so I hope I never have to use them! Mostly concerned about the warranty in some cases not coming through for people though

Andrea
Ergonomia da verificare, buona politica di reso

Dopo avere usato con estrema soddisfazione una sedia Aeron Classic per otto anni, ho di recente cambiato lavoro ed ho perciò ordinato una Aeron Gaming Remastered. Sfortunatamente la nuova Aeron non si adatta altrettanto bene ai miei 190cm x 80kg: la misura C è comodissima per la schiena ma ha i braccioli troppo distanti dal corpo, mentre la misura B ha il supporto lombare troppo basso. Dopo alcuni solleciti il supporto clienti Herman Miller ha onorato la politica di reso dichiarata sul sito e mi ha consentito di effettuare la restituzione ottenendo il rimborso. Consiglio a chi è indeciso di provare queste sedie perché i marchi che possono vantare simile qualità sono davvero pochi.

Katie
Excellent chair and service

Excellent chair and service. Very confused by the other terrible reviews here! The chair is super comfortable, I can already feel my back thanking me. Plus it is the only nice-looking office chair I was able to find that fits with a Scandinavian office vibe. The delivery man was really lovely and helpful, even taking away all the packaging which saves an annoying job! The best delivery service of any product I've ordered.

Richard Smith
No problems for me

No problems for me. Kept informed about the delivery (which was about 2 weeks after purchase). My new Aeron chair is superbly comfortable, and all controls feel robust.

r.
Good experience for me

As soon as I'd ordered I came to this site and saw the poor reviews - my heart sank. Fortunately, having been told delivery would be at least two weeks, with possible delays, it arrived in three weeks and two days - certainly acceptable given the estimate. Delivered promptly by a chap named Kevin who even offered to unpack the chair and take away the packaging - declined, but nice touch. The chair - so far, so good. No complaints from me.

HAPPY CUSTOMER
Lindsy IS GREAT

Lindsy IS GREAT. VERY HELPFUL, PROMPT, AND ATTENTIVE CUSTOMER SERVICE! i RECOMMEND HERMAN MILLER TO ALL MY COLLEAGUES. note: DUE TO COVID THEY ARE MOST LIKELY OVERWHELMED WITH ORDERS, SO BE PATIENT!

Jennifer Gunther
I was concerned with the reviews on hermanmiller.com

I was concerned with the Trustpilot reviews on hermanmiller.com, but ordered a Sayl Chair anyway - seemed better than an authorized dealer/online 3rd party retailer, having decided this was the fancy home office chair for me. I got a Sayl with somehwat elaborate customizations from hermanmiller.com - estimated ship date was only a few business days too optimistic - then it arrived on time/earlier than expected. FedEx seemed to have done a great job, small damage to outside packaging, but it arrived fully assembled and without damage to the chair itself. My only gripe is with the communication from Herman Miller - could I trust the estimated ship date, which happened a few biz days later (but could it be a week or a month later?), and I wasn't fully sure it would come assembled. It's unlike ordering from Amazon where so much information is provided up front. PS - I saw the commitment to sustainability - my fully assembled Sayl came with zero styrofoam, very little plastic thin film, and mostly recyclable packaging. Thanks.

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The Most Popular Postal Services and Parcel Couriers for Herman Miller

Place Courier Service Official Website Tracking Number Sample
1 USPS (US Postal Service) https://usps.com USPS tracking number: 9470136895232963002713
2 FedEx (Fed Ex, Federal Express, FedEx Freight) https://fedex.com FedEx tracking number: 927512975376
3 UPS (UPS Freight, UPS ground, UPS.com) https://ups.com UPS tracking number: 1Z662F416878787827 or 23491875
4 DHL (DHL Express) https://dhl.com DHL tracking number: 5753619701
5 China Post https://chinapost.com.cn China Post tracking number: AQ321816631CN
6 Old Dominion Freight Line https://odfl.com Old Dominion tracking number: 25712420535
7 XPO Logistics https://xpo.com XPO tracking number: 869381693
8 4PX Express https://4px.com 4PX tracking number: 00340434499362892642 or LP00514568579700
9 YRC Freight https://yrc.com YRC tracking number: 668-179383-5
10 Estes Express https://estes-express.com Estes tracking number: 0178212964
11 OnTrac https://ontrac.com OnTrac tracking number: D10013200211502
12 R&L Carriers (RL Carriers) https://rlcarriers.com R&L tracking number: 42973815-6
13 Saia https://saia.com Saia tracking number: 106171929500
14 LaserShip https://lasership.com LaserShip tracking number: 1LS729803781458
15 Yanwen Logistics https://yw56.com.cn Yanwen tracking number: UG475165684YP
16 EMS https://ems.post EMS tracking number: EV938507560CN
17 ABF Freight
https://abf.com ABF tracking number: 223092709
18 Yun Express (YunExpress) https://yunexpress.com Yun Express tracking number: YT2215821272057566
19 LBC Express
https://lbcexpress.com LBC tracking number: 362266453096
20 Royal Mail https://royalmail.com Royal Mail tracking number: LO036472951GB
21 MSC https://msc.com MCS tracking number:
22 SF Express
https://sf-express.com SF Express tracking number: SF1312268593906
23 Canada Post https://canadapost-postescanada.ca Canada Post tracking number: 2000556244262499
24 TNT https://tnt.com TNT tracking number: GE695447441WW or 199863650
25 Deutsche Post https://deutschepost.de Deutsche Post tracking number: LY359583976DE

All supported postal services (549)

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