HotTopic Tracking Order Status

I’ve only been to Hot Topic twice but both times I spoke to the same employee. The employee’s name was Chris and he was very nice (he also complimented my Billie Eilish shirt). Chris was super friendly and made me want to visit again. The two times I’ve been there we’ve had nice conversations that I really enjoyed. All the employees were super kind and helpful, this is the kind of customer service we need everywhere else. I also love the whole aesthetic/vibe of the store, it feels very welcoming and I love all of the graphic tee’s. I hope one day I can work there when I’m older and have amazing co-workers like the ones I met when I went. I can’t wait to go there again to see all their merchandise and to hopefully have more nice conversations with the employees.

very cute things but too overpriced anything you buy here can most likely be found somewhere else for much cheaper, but i really do like their unique merch for artists💗 but overall i think the quality of their clothing/accessories could be better considering the prices.. most of the accessories look cheaply made and the jewelry doesn’t last too long before it falls apart:(

I like how my son like this store. Recently turned teenager. Anime characters. Need more of this stores. Customer service was good. Fort Worth TX

Jenae at Chesterfield Towne Center location in Virginia was fabulous this week and previously as well. She is friendly and helpful, greets and welcomes shoppers, and assists with getting merchandise needed to try on. She offered to place items at the checkout counter until we finished shopping and shared that she recalled us shopping previously. She asked if we wanted to use our reward amount toward this purchase. My granddaughter is a teen and this is her favorite store. She is not trying to be trendy; just to find clothing and accessories she enjoys. The encouragement to earn coupons for special shopping dates and even to call us to remind us helps us take advantage of savings. Hats off to Jenae (39914) for her assistance and kudos for just visiting a bit.

Went to the store and a really nice sweater caught my eye. Looked on the website and the exact same sweater was less than HALF the price. It was 77.90 in the store and 29.97 online!! What the actual heck. So I guess the lesson is, don’t shop in store, just go to the store to look and then order online. That being said, I held the sweater for about 5 mins as I walked the store and I noticed it pilling and losing threads like crazy. Definitely not worth $80 anyway.