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HYPER Tracking Order Status

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Top-3 HYPER Promo Codes & Deals for March 2024

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OFF
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HYPER: 15% Off your order
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15%
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HYPER: 15% Off Sitewide
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Tap offer to copy the coupon code. Remember to paste code when you check out. Online only.
15%
OFF
Flag of AlgeriaCODE
HYPER: 15% off sitewide
See details
Tap offer to copy the coupon code. Remember to paste code when you check out. Online only.
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HYPER Rating

TrustScore 4.8 out of 54.8Reviews 4646

Last HYPER Reviews from Trustpilot

Yassine Gherbi
A Month of Silence and Still Waiting

I'm regretting my decision to place an order (SH140586) with Hyper. More than a month has gone by, and my order is still incomplete. No cable, no invoice, and worst of all, no communication despite my multiple attempts through their ticket system (#299349). This isn't just poor customer service; it feels like a complete rip-off. The utter lack of communication and resolution is absurd and unacceptable in today's digital age. I'm left with operational and financial delays, and no way to rectify the situation. If you're considering Hyper for your tech needs, think again. What looked like a straightforward purchase has turned into a cautionary tale of how quickly a company can cross the line into scam territory. It's sad how their products feel so high quality while the company itself has such low standard for everything else.

Jim N
These guys ripped me off

These guys ripped me off, ordered a battery pack that turned out to be faulty on a recall. Instead of replacing it, they issused me a credit gift card, turns out the the the price of the battery pack has a massive increase, and also shipping cost of $90 is as much as the battery pack. Fought with their support team for months and got no where. Be sure to do a chargeback on them

Amber McLeod
Cop-Out Excuses

They haven't been great with helping me with problems, I always have to search for things myself. Worst of all they give cop-out excuses in September of 2023 that it "will take longer than usual, and up to a week for them to respond DUE TO COVID" .. At this point in the game, its obvious when companies use cop-out excuses. Do better hyperdrive!

Vivaldi Projects
Terrible firm

Very bad service. Bought a battery pack which they recalled because of fire hazard. Received a $150 voucher to use on the website. Replacing battery pack costs $249 + $ 30 transport + $ 60 VAT and importtaxes. Don't ever buy a thing here.

Yuki.N
This shop is terrible

I ordered two items from Japan. Purchasing from this shop was never pleasant. Here's why. - It took me about 2 months to finally receive the order confirmation email after placing the order. - Poor customer communication. They took 2 weeks to finally email me back. - Each item has been shipped separately. - Each item had mixed up tracking number. - I only received one, and the other never reached me. No idea if it's carrier's fault or theirs, but either way I couldn't trust them. - The item is tiny but packed in way too large box. Maybe it was 100 times bigger. I'm still dealing with them to get what I paid for, but they seem not want to be held accountable. Unless you have no choice, waste no time for this shop.

Terrence J
Had problems with first version, maybe resolved now though

UPDATED REVIEW: I was one of the first backers of this charger, and I think maybe either my one was dud or the early batches were no good. I bought it for travel, and due to lockdown barely used it. When I tried it this year, the USB-A ports werent working at all, and the USB-C would cut in and out. Also the unit got really hot when plugged in, and my laptop would behave strangely when being charged by it. Hyper - as seen in their response, after initially telling me to buy a unit, have sent me a new unit. The new one so far is working perfectly with all ports, and gets nowhere near as hot as the first version I got. So - the company pulled through in the end, and the charger itself, so far is very good.

Ken Fung
Not worth the money. Buy Lention.

I find that their products are very mediocre, it seems like a lot of American companies these days just bulk buy products from AliExpress, rebrand them and resale them for triple the amount. My hyperdrive for the iPad Pro stopped working, I emailed customer service with my proof of purchase and an image that clearly shows the Blue LED light was not working. Tried multiple times, the person I spoke to asked me to send them their product back but I’d already Thrown away the defect product out of frustration (my fault obv). But all she gave in return was a measly “15%” off which is nothing. Do not waste your time and money on this company.

Allyssa G.
Best USB-C Hubs for your MacBook!

I've bought several products (USB-C hubs & battery packs) for my friends and family over their holiday sale, and everyone loves them! With our current work from home situation, these are a WFH essential. I bought the new DUO 7-in-2 hub for myself and it's super efficient. Unlike other hubs in the market, this one has a magnetic grip so there's a secure hold, and it comes with a USB-C cable so I can use it with my iPad if I’m not on my MacBook. The 4K 60Hz HDMI is crystal clear and the 100W USB-C PD works like a charm. 10/10 would recommend.

Marcus
Terrible customer support

Terrible After Sales. They only write back as long as there are no real problems to solve. I was told I'd get a free cable with my charger, but it wasn't shipped. Afterwards I sent an email to follow up and there was no response. Two further emails were sent and it was clear that I was being ignored. They truly don't spend any efforts on customers who have already paid. I would suggest to go with a more established firm, like Anker, who aren't just looking for a quick buck and actually care about retaining customers. PLEASE AVOID FOR YOUR OWN SANITY!

Carlos Garcia
Hyperdrive USB-C charging woes

In November 2019, I ordered a Hyperdrive USB-C Charging Hub and a Hyperdrive Wireless Car Charger from Hyper based on good reviews of their products. After ordering, the product took 6 weeks to arrive, most of which time I received no updates on the status of the order. When I received the products I quickly realised that the car charger did not hold my phone securely in its cradle. When I drive, the phone jostles along and rattles as I go over minor bumps in the road. The charging function works fine, but it is very irritating to have the phone constantly making noise. I was initially happy with the USB-C hub which worked ok for a few weeks. Last Monday I arrived back in the office and none on the connected peripherals worked, and pass-through charging was no longer available. I had to send a video of the problem to Hyper to prove that the product was faulty. Once their team verified that the product was faulty, they informed me that I needed to pay for postage to return it to them. I can only assume that the replacement will take another 6 six weeks to arrive, and I have little confidence that the new product will meet my needs. I have also purchased a GaN Charger from them which is now over a month late and I have no idea when it will arrive. I realise now that I should have chosen products from a more established company I would avoid purchasing from Hyper as I don't believe that they have quality products, a reliable supply chain, or empathy when it comes to customer service.

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The Most Popular Postal Services and Parcel Couriers for HYPER

Place Courier Service Official Website Tracking Number Sample
1 USPS (US Postal Service) https://usps.com USPS tracking number: 9470136895232963002713
2 FedEx (Fed Ex, Federal Express, FedEx Freight) https://fedex.com FedEx tracking number: 927512975376
3 UPS (UPS Freight, UPS ground, UPS.com) https://ups.com UPS tracking number: 1Z662F416878787827 or 23491875
4 DHL (DHL Express) https://dhl.com DHL tracking number: 5753619701
5 China Post https://chinapost.com.cn China Post tracking number: AQ321816631CN
6 Old Dominion Freight Line https://odfl.com Old Dominion tracking number: 25712420535
7 XPO Logistics https://xpo.com XPO tracking number: 869381693
8 4PX Express https://4px.com 4PX tracking number: 00340434499362892642 or LP00514568579700
9 YRC Freight https://yrc.com YRC tracking number: 668-179383-5
10 Estes Express https://estes-express.com Estes tracking number: 0178212964
11 OnTrac https://ontrac.com OnTrac tracking number: D10013200211502
12 R&L Carriers (RL Carriers) https://rlcarriers.com R&L tracking number: 42973815-6
13 Saia https://saia.com Saia tracking number: 106171929500
14 LaserShip https://lasership.com LaserShip tracking number: 1LS729803781458
15 Yanwen Logistics https://yw56.com.cn Yanwen tracking number: UG475165684YP
16 EMS https://ems.post EMS tracking number: EV938507560CN
17 ABF Freight
https://abf.com ABF tracking number: 223092709
18 Yun Express (YunExpress) https://yunexpress.com Yun Express tracking number: YT2215821272057566
19 LBC Express
https://lbcexpress.com LBC tracking number: 362266453096
20 Royal Mail https://royalmail.com Royal Mail tracking number: LO036472951GB
21 MSC https://msc.com MCS tracking number:
22 SF Express
https://sf-express.com SF Express tracking number: SF1312268593906
23 Canada Post https://canadapost-postescanada.ca Canada Post tracking number: 2000556244262499
24 TNT https://tnt.com TNT tracking number: GE695447441WW or 199863650
25 Deutsche Post https://deutschepost.de Deutsche Post tracking number: LY359583976DE

All supported postal services (549)

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