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Jos. A Bank Tracking Order Status

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Top-3 Jos. A Bank Promo Codes & Deals for March 2024

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Jos. A Bank: Up To 30% Select Orders at Jos. A. Bank
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Up To 30% Select Orders at Jos. A. BankUp to 30%. Select items. Select Orders
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Jos. A Bank: Get a Suit, Dinner Jacket, or Tux and Pants Package Starting at $399.
Expires: Available through 12/23/23
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Get a Suit, Dinner Jacket, or Tux and Pants Package Starting at $399.
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Jos. A Bank: Save with this Discount Code
Expires: Available through 12/31/23
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Jos. A Bank Rating

TrustScore 4.9 out of 54.9Reviews 3434

Last Jos. A Bank Reviews from Trustpilot

Calvin Nelson
The Trials of Buying A Custom Suit

Ordered a custom suit and went in December 2023 to have the final fitting. I live about 40 miles from the store. Store personnel marked the suit and noted that the requested suspender buttons needed to be added. At that time I voiced my displeasure with the fit of the front of the coat at the buttons. They gave me a Jan 11, 2024 date to pick up the suit. Returned Jan 12 to learn that the break in trousers had been done wrong and that the coat sleeves had not been done at all. The clerk on duty thought I was there for the initial fitting. The entire alterations experience has been unsatisfactory. I now have to wait an additional week and drive another 80 mile round trip in hopes that they get it correct this time. BTW they say I should button only one button on the coat to make it fit correctly.

Steven Woolf
Their customer service is non existent.

I ordered three dress shirts size 17 neck, 32/33 sleeve. I reviewed the sizes and description before finalizing the order. I got an email confirmation that had a wrong size for one of the shirts. I sent an email to their on line address, and did not get an acknowledgment. The next morning, I called the customer service phone number. I was told that the warehouse had processed the order and it was waiting to be shipped. I asked the customer service clerk to call or email the warehouse to pull the order and change the size error. She said that she was not able to do that. What is the point of a customer service department that is unable to fix their own error? I will not buy from Bank any more.

Cory Stoppel
Cheap material

Cheap material; cheap and shoddy workmanship. I bought a grey jacket in September; by the next month it was 'pilling' and there were loose threads. Everything I have bought over the past 5 years - and I mean everything - is falling apart. Shirt cuffs fray; buttons come off shirts and pants; socks are good for 3 wearings and then have holes. This is absolutely a travesty of how the store used to operate. Ten years ago I would never think of going anywhere else when their store was 12 miles away. Now the nearest store is 60+ miles.

Daniel Palladino
Awesome experience with customer…

Awesome experience with customer service. Fast shipping, great price and quality.

Floyd Jones
Return policy, specials good, but!!!!!!!

I give them a 2 for their return policy. The quality control at the production level isn't what I would expect. Never in 50 years of shopping did I experience this in a purchase. I bought two XL JAB "1905" long sleeve dress/causal shirts, on sale. Got home tried them on and found one felt more like a tailed fit as it fit tight. The second was was the shocker. First of all, each sleeve was 2 1/2 inches longer than the other shirt, same size and brand. Secondly, the tail barely reached my waistline. It was like a medium shirt with 4XXL sleeves? The brand is made in Honduras which I prefer rather than China. I'm pretty average in height and weight, 6'2' with no bulging stomach. The "2" is higher than I would have graded them but their specials are excellent. Quality control to me is the issue. I'll most likely try them again but will certainly take a ruler with me to check a few measurements.

Tosin Ozoya
Terrible service

I saw a 100% wool hat I loved on their website (item JAB8WMTLRG01). A patchwork hat. Because of the hat, I ordered 3 additional items. A 50% wool black hat was delivered and when I complained, the jokers made it look like my fault. I sent them the other details, i took the pains to even show the deliver notifications. The hat was available in only one color and a black nonsense was delivered and they wanted me to go through the long return process. First and Last time I am having anything to do with these establishment.

Troy
Disappointing experience

Let me start by saying I wear a suit every day and I have more than 6 different suits. My daughter was getting married so I needed to get a new suit to go with her colors. I shopped around and decided on a Jos. A Bank suit. I was really excided because I had never gotten one from them and they had a really good reputation, at least in my mind. I picked one out and it needed to have some minor alterations. First off, the alterations almost doubled the cost of the suit! But I went ahead anyway. When they informed me it was ready I went and picked it up. When I tried it on at home, the waist had been taken in too much and did not look good. I took it back and the seamstress totally agreed when I tried it on. As we were not getting close to the wedding I made sure they could fix it and I could still get it for the big day. They said it would only be a couple days and they would call as soon as it was ready. More than a week later my wife stopped by because she was in the area of the store and first off, they could not even find the suit! After going through the whole store they finally found it, and nothing had been done! It was marked so they knew what to do and said they would do it right now. I came an hour later and again, they could not find it! Really?! After finding it I tried it on and it fit fine. Not to be too picky but when I put it all back in the hanging bag to leave, the zipper came off the bag. Let's just say, right now I think I will only own one Jos. A Bank suit! Really a sad experience overall.

Michael Bryan
Good online shopping experience and products (so far)

I see a lot of bad reviews on here, but my most recent shopping experience, which was 100% online, was pretty seamless, and so far I like the quality of the products I received. I bought two dress shirts and one heavy button down sweater on clearance, all for ridiculously good prices. They showed up quickly. Not sure I'd pay full price for many of their items, or purchase a suit online, but they seem to offer lots of sales and have lots of nice looking items. Even if the dress shirts don't last me too long, for the clearance prices, I won't be too upset. But so far they seem like very good quality, will update the review if they don't hold up after a few wears and washes.

Robert Hall
Store 0389 Chattanooga Hamilton Place Mall Trans 0389*4*8764

Last evening I went to the Hamilton Place Mall Store in Chattanooga Tennessee. I visit this store whenever I happen to be at the mall. I nearly always find quality merchandise at reduced prices. I have one particular young man whose name is Benjamin T who takes care of my needs while I am there. I never feel rushed to make a purchase, Benjamin takes his time and gives me plenty of information regarding the item I am interested in. I have no complaints with this store. I think a lot of people think JAB is an expensive store and thus do not venture in. To those who have not been in, check it out.

Martin M
Very Happy with Many Purchases

At the start of Winter 2017, I chose to refresh my wardrobe with new sweaters. I first went into one of their stores to try a few for size, and bought 2 sweaters; 1 size XL and 1 size XXL. This variation in sizing is really the only reason I didn't give a 5-star rating, as some styles fit very snugly while other styles in the same size are loose fitting; more consistent sizing across styles would be appreciated. Based on the quality and choice of my first, in-store purchase, I placed an order online for 5 more sweaters, and received them within 5 days. I was so happy with my order that I placed another order (for a further 7 sweaters) 2 weeks later, and again I received the full order within 5 days. When Spring 2018 rolled around, I needed some more lightweight sweaters, so I placed another 2 orders (for 5 and 4 sweaters respectively), and each order was received by me within a week. In summary, within the last 6 months, I have bought 23 sweaters from Jos A Bank, and I am very happy with the choice of styles and colors offered, the quality of the products, and the speed of delivery. The only issue I have experienced is that one of the decorative (non-functional) buttons came off one of the sweaters the 2nd time I washed it; other than that, I have had no problems so far. I would happily buy from Jos A Bank again, either for myself or as gifts for others.

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The Most Popular Postal Services and Parcel Couriers for Jos. A Bank

Place Courier Service Official Website Tracking Number Sample
1 USPS (US Postal Service) https://usps.com USPS tracking number: 9470136895232963002713
2 FedEx (Fed Ex, Federal Express, FedEx Freight) https://fedex.com FedEx tracking number: 927512975376
3 UPS (UPS Freight, UPS ground, UPS.com) https://ups.com UPS tracking number: 1Z662F416878787827 or 23491875
4 DHL (DHL Express) https://dhl.com DHL tracking number: 5753619701
5 China Post https://chinapost.com.cn China Post tracking number: AQ321816631CN
6 Old Dominion Freight Line https://odfl.com Old Dominion tracking number: 25712420535
7 XPO Logistics https://xpo.com XPO tracking number: 869381693
8 4PX Express https://4px.com 4PX tracking number: 00340434499362892642 or LP00514568579700
9 YRC Freight https://yrc.com YRC tracking number: 668-179383-5
10 Estes Express https://estes-express.com Estes tracking number: 0178212964
11 OnTrac https://ontrac.com OnTrac tracking number: D10013200211502
12 R&L Carriers (RL Carriers) https://rlcarriers.com R&L tracking number: 42973815-6
13 Saia https://saia.com Saia tracking number: 106171929500
14 LaserShip https://lasership.com LaserShip tracking number: 1LS729803781458
15 Yanwen Logistics https://yw56.com.cn Yanwen tracking number: UG475165684YP
16 EMS https://ems.post EMS tracking number: EV938507560CN
17 ABF Freight
https://abf.com ABF tracking number: 223092709
18 Yun Express (YunExpress) https://yunexpress.com Yun Express tracking number: YT2215821272057566
19 LBC Express
https://lbcexpress.com LBC tracking number: 362266453096
20 Royal Mail https://royalmail.com Royal Mail tracking number: LO036472951GB
21 MSC https://msc.com MCS tracking number:
22 SF Express
https://sf-express.com SF Express tracking number: SF1312268593906
23 Canada Post https://canadapost-postescanada.ca Canada Post tracking number: 2000556244262499
24 TNT https://tnt.com TNT tracking number: GE695447441WW or 199863650
25 Deutsche Post https://deutschepost.de Deutsche Post tracking number: LY359583976DE

All supported postal services (549)

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