KUIU Tracking Order Status

I was in Alaska last year with some friends. One of them was all about Kuiu. I am an experienced outdoorsman for 60 years. I've owned every brand and best up a lot of it. During our trip his Kuiu backpack ripped. I own Northface packs from 1975, Jansport, Kelty, Mountain Smith, Deuter etc. When I questioned him on it his reply was “ It has a life time guarantee!” “It was expensive!” When I compared it to the Military Day Pack I was using I was amazed on how poorly made his pack was. The stitching, the material and the innovation of the pack were inferior. I pressed him on what he paid and it was about 7 times what I paid for mine. He's a fool for assuming price equals quality. I did more research when I got home and he fits their marketing demographic perfectly-arrogance of the mind and overzealousness of perceived ability. I'll stick with Deuter and rational purchasing decisions based on my knowledge. He was also not aware that this brand is made in China. Caveat Emptorr!

LOVE LOVE their products. I see all these bad reviews and makes no sense. I love the lightweight packs and the clothes for layering up. The fit is really nice and how they feel against the skin. My only complaint would be the free shipping takes a week and a half. I suppose I am spoiled with Amazon. Do not listen to the negative reviews you will not be disappointed.

I bought a pair of shorts only because everyone online was swearing up and down about how great they are and only 5 star ratings. For $100 you would certainly hope so. They are true to size, they feel good so far. The only thing is the pockets are too small for my hand to fit into. It is a struggle trying to get my hands into the pockets and also out of them. My hands are no bigger than average. Small pockets with zipper, make pockets an inch wider bigger. If you want something done right you have to design clothes yourself or make alterations.

Bought the super down ultra jacket from Kuiu even though I’ve had mixed success with their products in the past (too small for size, flimsy construction). From the moment I put the jacket on I was surprised at how noisy it was. Two years on it has not softened up. It is MUCH noisier than Patagonia and Rab puffy jackets that I wear around town and for skiing respectively. I have had an elk guide ask me to remove it on the trail because of how loud it is. Eventually I decided to return it. When I called customer service a rep told me “the jacket was only for sedentary use and that it said so on the website!” Wrong on both counts and frankly insulting that he would say something so ridiculous- KUIU gear is (supposed to be) specifically made for high exertion hunting! At any rate since returning the jacket I have heard nothing from them for 6 weeks other than “wait some more”. This company is a joke. Don’t buy their clothing- they don’t stand behind it!

Excellent service and personal help and assistance via mail. International delivery. Not the last time I'll buy my hunting apparal there!! 5 stars for sure!