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MicroCenter Rating

TrustScore 5 out of 55Reviews 129129

Last MicroCenter Reviews from Trustpilot

Paul M
I was overcharged for discounted item

I was overcharged for discounted item ROXIO CD & DVD burning 2 sale price on box $15.35, charged 29.99, today 10/5/23, Dallas Location reference: 131-PO-1318933 12;34 PM item #632596. As a disabled Viet Nam VET, I have limited chances to shop, your store is far from me. Shame on you

Mike Salino
It’s the only place I go to for my…

It’s the only place I go to for my parts. The fountainbleau location is always pristine and everything is easy to find. Johnny is a huge help, explained to me the difference in ram speeds.

Mike Oxlonger
I went into the Denver store just…

I went into the Denver store just browsing, had a couple small items, almost closing time... Got to talking with Corey Krimmar about all sorts of techy stuff and ended up buying a lot of stuff! Corey is a great guy, very chill and veryfriendly. Put this guy on commission, and look out. Coffee is for closers, and this guys got it.

MA
Recovering data from a bad external dirve

I took an external drive in that went bad and wanted to see if they could recover the data. Process and services we fine. No complaints. They took the drive to do their analysis. Said it would take 2 days. They text me on the 2nd day and said the failure was mechanical and the only way to recover it was send it to Gillware (it appears they are a partner for this type of work). Cost would be $1350, up front. I thought that was high so I got the drive back and went online. Found 300 Dollar Drives. They had better reviews for this work than Gillware. $300 and another $75 if I wanted to them to supply a new drive. Nothing up front! Once they get the drive they will let me know what they can do and give me a final quote before proceeding. Bottom line, if you have a situation like this, don't even bother with Micro Center. Source it yourself.

Lucas Brunelle
Excellent service, I've been a customer for over 20 years

This was my third home growing up, I built my own computers and today I purchase from Micro Center in bulk. They stand by their product like no other company

Connor
I recently bought a desktop

I recently bought a desktop, keyboard, and mouse from micro center. I also visited the help center due to an issue with my laptop. Evan helped me spec out my desktop and did a fantastic job. Chris helped me pick out the perfect keyboard. Finally, Joe was the best when it came to helping me with my broken laptop. Can't thank you guys enough!

Loreta Paulauskienė
Disput resolution

This is a review in response to a previously posted review. I received a call from the 'General Manager' in response to my scathing posted review of terrible customer service a the Duluth GA. Store. He apologized for the ill treatment that I received during a recent purchase/return for service. He assured me that the treatment I received was TOTALLY UNACCEPTABLE!, and offered to make me whole. I so appreciate his concern and offer.

Inky
the ONLY electronics shop that matters

In my personal experience shopping at micro center, I can only explain and reiterate as positive. Although at times lines may be long, prices are not always the best, and yes it is quite the drive, I still find micro center to be my GOTO electronics store. I purchased my first 3d printer through their store, in person (199) as well as a 2 year warranty which was no more then like $60 USD. I had to use my warranty in no more then a few months (due to user induced error with the printer) but the employees helping me were very accepting and understanding and actually put the FULL value I paid for my last printer towards my new purchase. I've since bought 2 laptops, 3 pcs, a multitude of accessories ( which include keyboards, headphones, mousepads) all with warranty. For reference the keyboard i bought was $60 and warranty was about $5. Doesn't get better.

Richard M
More than 20 years with no bad experiences

I'm a semi-retired IT professional and have been shopping at Micro Center for more than twenty years. I've yet to have a bad experience there. I presently live more than two hours from the nearest Micro Center (the one in Yonkers, New York), but still consider the trip worthwhile. My most recent trip was yesterday, March 3, 2023 to buy a GPU that they only had two of left in stock. I placed the order early in the morning, and it was ready by 10:00 a.m. when the doors opened. What I like most about their stores is that most of their employees are smarter than I am (or at least more current, since I'm semi-retired now). There's no point seeking advice from people who know less than I do. I want people who are smarter than me. Micro Center also has excellent inventory. You can walk in with nothing and walk out with everything you need to build a computer. What I usually do is order anything that's on sale or low in stock online for store pickup. Then I shop around in the store when I get there an add whatever other stuff I buy to the pickup order. That assures that the item that was the main reason to make the trip is still available when I get there.

Merg Bergn
The bad reviews are actually bad customers

I have shopped at Micro Center for many years. Their return policy is incredibly generous; their in-house Inland products are generally a good value; and they can sell you a computer ("PowerSpec") brand that is worth the price of entry and, get this, actually serviceable by anyone with half a brain. Unfortunately most of the reviews here, lack said half a brain. People are human; stores aren't perfect. But if you want to pretend that one of the best-regarded computer stores in the US should be more like a 5-star restaurant, and bow down to your idiocy, then you are gonna be disappointed.

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The Most Popular Postal Services and Parcel Couriers for MicroCenter

Place Courier Service Official Website Tracking Number Sample
1 USPS (US Postal Service) https://usps.com USPS tracking number: 9470136895232963002713
2 FedEx (Fed Ex, Federal Express, FedEx Freight) https://fedex.com FedEx tracking number: 927512975376
3 UPS (UPS Freight, UPS ground, UPS.com) https://ups.com UPS tracking number: 1Z662F416878787827 or 23491875
4 DHL (DHL Express) https://dhl.com DHL tracking number: 5753619701
5 China Post https://chinapost.com.cn China Post tracking number: AQ321816631CN
6 Old Dominion Freight Line https://odfl.com Old Dominion tracking number: 25712420535
7 XPO Logistics https://xpo.com XPO tracking number: 869381693
8 4PX Express https://4px.com 4PX tracking number: 00340434499362892642 or LP00514568579700
9 YRC Freight https://yrc.com YRC tracking number: 668-179383-5
10 Estes Express https://estes-express.com Estes tracking number: 0178212964
11 OnTrac https://ontrac.com OnTrac tracking number: D10013200211502
12 R&L Carriers (RL Carriers) https://rlcarriers.com R&L tracking number: 42973815-6
13 Saia https://saia.com Saia tracking number: 106171929500
14 LaserShip https://lasership.com LaserShip tracking number: 1LS729803781458
15 Yanwen Logistics https://yw56.com.cn Yanwen tracking number: UG475165684YP
16 EMS https://ems.post EMS tracking number: EV938507560CN
17 ABF Freight
https://abf.com ABF tracking number: 223092709
18 Yun Express (YunExpress) https://yunexpress.com Yun Express tracking number: YT2215821272057566
19 LBC Express
https://lbcexpress.com LBC tracking number: 362266453096
20 Royal Mail https://royalmail.com Royal Mail tracking number: LO036472951GB
21 MSC https://msc.com MCS tracking number:
22 SF Express
https://sf-express.com SF Express tracking number: SF1312268593906
23 Canada Post https://canadapost-postescanada.ca Canada Post tracking number: 2000556244262499
24 TNT https://tnt.com TNT tracking number: GE695447441WW or 199863650
25 Deutsche Post https://deutschepost.de Deutsche Post tracking number: LY359583976DE

All supported postal services (549)

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