P.E NATION Tracking Order Status

I bought the Westbrook sweatshirt and washed it for the FIRST time, inside out in cold water as per care instructions. The white colour stained other areas of the sweatshirt and I am unable to get this out. Upon mentioning this to customer service, they offered me a $50 credit on a $244 sweatshirt…. When asked if they could refund me or provide me an exchange, they denied this and said this is all they can do given they’ve never had this problem. I told them I was extremely unhappy and would not recommend this site to anyone. Further, I wrote a review online on their website warning other customers and my review is not visible…I’m not sure if they go through and hand pick what reviews to show/not to show or if it will become visible in the coming days however, there is nothing posted as of yet. Be extremely cautious when spending this amount of money through their website. I can justify this amount for quality and great customer support however, in my experience I have experienced neither.

I have emailed multiple times over the past week and get no response from PE Nation. I need to return an item and I cannot get hold of them. Such bad customer service

I have purchased sport shorts and a casual shirt. These products are really cool, great style and color and the quality of materials also, but the sizing tends to run small and the information on the website is contradictory. I was consulting their size chart before purchasing, and my body parameters were confirming to the size Small according to this size chart but when I have received my order I have understood that the items are really tight for me and it creates a little bit of a discomfort for me while wearing so I should have been ordering size Medium instead. Everything was ok with delivery.

The products are great but the customer experience is absolutely terrible ! I accidentally ordered the wrong size, I contacted them immediately, they responded 5 days later after the package shipped. They didn’t care at all about my problem. Returning the item was another fiasco! I can’t buy from the again on the basis that the service component of their business is terrible

Fast and super good quality! Ordered day before and it s already here!!