Pickleball Central Tracking Order Status

Anyone who answer an email with the adverb " unfortunately" makes me despise you immediately. They have zero customer service. I was told I would receive an 8% discount. When I placed my order, they did not apply it. I called to ask why and they said discounts are not used on their machines. That is not what I was told and I added a feature because this discount was offered. Update: they did end up offering me the discount, but it was too late. They did give me free 24 pickle balls as an apology

First 2 demos purchases went well. After purchasing the third demo, I received an email stating that they expect my demos to be in stock 7-10 days. I tried to cancel by replying and even sending another email but no response. The order still shows "Received" after 6 days. I had to call to cancel as there is no way to do this on the website. Hopefully the cancellation will be completed and refunded. Not a huge deal, things happen but it is good to have a better idea of the status of items in "stock" and status updates. Especially if you are trying to schedule demos around the weather.

I ordered a long sleeve shirt and it was too large for me. Morgan in customer service was very accommodating to me when I asked to return the shirt.

Detailed product descriptions were very helpful. Received paddle sooner than expected. Love the 30 day tryout period. That sealed the deal for me.

I purchased a pre-owned Selkirk that had no scratches and appeared to be fresh and new! I'll be happy to purchase from you again, and you have decent discounts on huge packs of balls. I recommend PickleballCentral to anyone seeking for goods.