Pretty Green Tracking Order Status

Spent alot of money over the years and just received items from a order and not one item fit me, I have stuff in the same size I wear but every item I tried on was no way the size it claimed to be. And the thing is if I order a size larger it will be like a tent (I have done this) the only good thing I can say is customer care will refund it so I'm just disappointed really as I wanted these items and I have another parcel being shipped today that will just be going back. The QC isn't there anymore and I want to give pretty green a good review but it's going downhill. It seems like you just stick tags on every size without checking. It is pot luck if you get stuff that fits now.

A firm favourite super clothes and always arrives well

Joseph had my issue resolved within 10 minutes if my initial email and response times was under 2 minutes each time. And was very polite!

Brilliant Customer Service and big shout out Joseph in Customer Care. Super helpful and responsive. Other companies could learn a thing or two here! I'm a regular customer at Pretty Green. On this particular order I had a number of delivery issues with Royal Mail. Obviously not PG fault but the way they managed the situation was excellent, fair and fast. Items received and very happy! THANK YOU PRETTY GREEN

I have been ordering clothes for over two years now and have placed several orders and I have not been disappointed. I love the style and the customer service is amazing and responsive, especially Joseph!