Rowing Blazers Tracking Order Status

Updated March 11: I’ve adjust my star rating up to 3 stars up from 1, due to the responsive customer service, swift reply and generous offer from the store manager to replace the T-shirt with an alternate. Hoping the first t-shirt was just from a ‘bad’ batch I accepted an exact design replacement which was quickly sent to me. I was saddened to find it was no different than the first. It remains unwashed, unworn with tags on and will be stored until I can best figure out what to do with it. A shame, since I adore many of the RB color pairings and designs, they’re fresh and fun and you assume the premium cost means a premium product. Perplexing why the quality (at least for this t-shirt design) just doesn’t live up to the visuals. Note the screen print design itself is flawless, just the cotton t-shirt that’s too rough to enjoy. There’s plenty of excellent, affordable, ethically sourced high quality cotton t-shirt wholesalers out there to choose from.. I hope RB finds one asap to replace whoever they’ve been using. Original review (shortened) from Feb 7: My first purchase was 2 weeks ago of the iconic Harry’s bar t-shirt (in green) which I regret buying. First issue was that it took nearly 2 weeks to get it after I paid since they didn’t ship it for another 5 days while saying nothing in the interim. It finally arrived, I excitedly took it from the plastic bag, felt the shirt, then dread set in. This much hyped $60 shirt was super stiff, literally felt like canvas, no exaggeration. How is it possible to source a t-shirt from Portugal (often known for soft cotton shirts, as France is) that’s cheap, scratchy, thick, sub par quality? A fun screen-print design doesn’t make the feel of the shirt any better, and a wash and dry didn’t change anything except the size- slightly roomy originally so I didn’t mind it shrunk by a whole size but remains dreadfully stiff. I’m experienced with buying tops and indie fashion items (once a personal asst to an high end buyer for a fashion co) and am particularly attuned to cotton quality which can be judged by hand feel. I figured RB wouldn’t exactly use wonderfully soft cotton t-shirts made from durable Tangϋis from Peru- the best in the world, but this is the other end of the spectrum. When an inferior cotton like this (likely a blend that’s been treated in a chemical bath) is such poor quality there’s no way normal wear or a few more washings help soften it. The t-shirt brand source is surely generic and Chinese made, of crappy cotton RB bought in bulk to keep costs down. A made in Portugal tag was added (like in the US, likely a technical thing only meaning it was partly assembled or sewn there) then is added the artsy screen print so they can advertise it as a high end product.. what they pay in bulk versus retail price paid difference means a high profit spread for them while the customer is left with a t-shirt no one could love wearing. Feels like a junky shirt you’d find in a Salvation Army bin you’d only use once to polish old furniture with or clean rust off vintage bike wheels. Since the T-shirt is washed and dried now I can’t return it for a refund. This has been a lose lose scenario. I lost money, they lost a customer. It’s not hard to use decent bulk t-shirt stock, which isn’t expensive. Being cheap shows lack of character and is disrespectful to buying customers who assume for what they spent means they’re getting a premium product. Cute advertising doesn’t live up to the hype.

Love this brand. Great service and great quality

I bought a windbreaker from the K-Swiss collaboration online. It is awesome. I love this brand and received my package within a few days without issue.

Discovered this little gem of a brand from their pop up shop in Covent Garden. Their unique twist on a traditional style really sets them out from other companies I used to use. Not to mention the incredible collaboration that they repeatedly mange to achieve from iconic global brands. This all added with the high quality clothing products, makes this a brand that will be a welcome addition to my wardrobe for many years to come.

Good stuff. Would get again