Scandi Home Tracking Order Status

First class service 👍

The rug I received is perfect for my living room. It's fairly thick and well made. It was very securely packed. It took nearly a fortnight to arrive, though, but it was worth the wait.

The rug I bought turned out not to be available, but I only found this out when I chased up the order myself, and even then I had to first email and then a day or two later use the live chat to actually get a response. It would be better to just not sell things that are out of stock, rather than taking people's money and then not doing anything until they chase it up. No phone number, only email, and the slow responses did not inspire confidence, though they were always polite. Got my refund but I can't recommend. If you want to buy something from here, maybe check first to see if they really have it before you spend your money.

The order was a week longer than originally stated. However a reply to my email was timely with an estimation of delivery, which turned out to be accurate.

Trouble free ordering and delivery - rugs well wrapped, delighted with them. Thank you.