Tile Tracking Order Status

Wish I had read these reviews before committing to Tile products. First, the website only recognises my UK post code if I enter it lower case (standard format is upper case - and had to get customer support via email just to get through this hurdle). At checkout says 3-5 days delivery. Once paid, it says 72 hours to even process the order. No email order confirmation. Eventually got a shipping notification and the tracking link doesn't work and the order number is not recognised on the tracking service on their website. Customer support only works US hours.

I bought one tile to use in a suitcase to be used on a flight. I didn't realize that to use it like an apple airtag, that in addition to the cost of the tile tag that I would need to purchase a "plan". A friend who has an apple airtag showed me his tracking read out. The read out for the Tile is OK, but not nearly as good as the Apple. The I tried to cancel the subscription...it was not an easy process. One more thing, do take note of how long the battery lasts. Once it give out you'll need a new tile...if you still want one.

I paid extra for expedited shipping and my item didn't ship for a week. I tried to cancel but was informed I could no longer cancel as my items were in processing, despite them being in processing for a week. I will return to sender! What a joke! Update: Items showed up only 1 day late. Not sure if items were over-nighted because of my complaint or if they were truly unaware of the processing status of my order.

Alexa connectivity is very hot and miss Even on phone app it could not find the tile and I was looking at it 5 minutes later it sends email saying it’s found it This is the norm. Shame as when it works it’s quite good

Tienen un excelente soporte técnico, su producto aún no es perfecto, a la app le queda mucho por mejorar. Por ejemplo eliminar toda la publicad de mejoras a planes de pago dentro de los menús de configuración. Si tienes un IPhone recomendaría un Apple Tag, puedes probar un Tile ya que son baratos y funcionan bien buena parte del tiempo aunque por desgracia no siempre.