Vroom Tracking Order Status

We stayed as a family group at Sation house Upper Poppleton York. What a fantastic house, it was so spacious and clean, the standard of everything was 10/10 . The high ceilings made it so grand, everything we needed was on hand. The downstairs bedroom and on suite bathroom suited me because I'm disabled, the family didn't have to fight over the best bedroom upstairs because the were both fabulous, the bathroom was huge. The kitchen was modern and had all the amenities we needed. We would all definitely stay again.

Alles sehr gut gegangen. Immer wieder gerne.

Everything went well! I got my new car with no issues anywhere in the process. I don't know why here so many people are complaining. It seems like they are trolls from other dealers.

I'm still not through the process completely but, I've had a bad experience already. They got money from my finance company told me they would have the car checked in the hub right after it was cleared, it's been almost a week and the car kept telling me pending sale and that I owed money, I've already got full cover insurance and a payment coming up but no car, I threw a fit on them today due to the car is just 250 miles from me, they have no clue when a carrier is going to get it and deliver it, after I threw a fit they say my finalization was done today, so my delivery date has yet again been pushed out 4 days, it's been a headache honestly, I love the looks of the car and I'm hoping when it gets here the headache will be worth it. The csrs I have dealt with have been very polite but I feel like I've talked to 50 diff people and they have assigned 2 diff people to deal with this sale but neither were very easy to get in contact with. I won't take away from the workers due to me being in a call center before myself you don't get a lot of training before they throw you to the wolves but, I do feel like the company could make the systems easier for them to use and they would update more often. Cross fingers the car is fine and is delivered soon, I'm to far in to go back now.

The process was a little drawn out and seemed as if everyday something else was needed. I felt like getting the car was a little bit longer then should be. They said it had been taken to the hub and then the hub had to do this and that. Just seemed drawn out. It could be because nobody wants to hold a job. I would say I had a better experience at carvana. But overall my Tahoe is nice and doesn’t seem to have problems